Englewood Cliffs Holidays from AU$3,354

The amenities are stellar, but it pales in comparison to the upbeat attitude of the staff. The smiles and politeness of Westin made me feel like I was back home in the south. My niece is considering a move to NYC and there is no other place I would stay or recommend than Westin.

Nice hotel, but overpriced. 1 Hotel Brooklyn Bridge is a nice hotel in a great neighborhood. The staff were generally very kind and polite. This was my second time staying at 1 Hotel Brooklyn Bridge. It may be my last. You can get a lot more for less money elsewhere in Brooklyn & Manhattan. The rooms at 1 Hotel Brooklyn Bridge are small. At my latest stay, I accidentally hit “do not disturb “ because it is right next to the light switch, so the staff did not clean my room. Instead they sent a message to me asking if I would like my room clean. Nice touch, right? Well, I responded yes to the text and I called the hotel front desk to request my room be cleaned because I wanted to make sure my room was cleaned. Both staff members I connected with said, absolutely they would clean my room. This was 2 pm in the afternoon and I was told the housecleaning staff go home at 6 pm, so it would not be a problem. When I returned to my room that evening, it had not been cleaned. Also, the hair dryer in my room was broken. You had to move the cord into a special position or it would shut off. These are minor issues, but when I am paying $800 a night, the hotel is overpriced. I will try the Marriott or the Hampton Inn down the street next time. ( :

The hotel was very nice but the elevator system was so terrible that I will never stay there again.We frequently waited 20 minutes for an elevator.

Clean, safe and convenient

The breakfast was amazing ! Large selection of items. Definitely better than your standard hotel breakfast. Staff very nice . Only bad thing was the towels, bed linens and pillows are low quality paper thin. They give you nice fluffy ones in room for check in then refills are cheap. Bed sheets are scratchy and cheap. The location was prime, couldn’t ask for a better location to everthing . Can’t stress that enough. Prime area!