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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Experience the thrills of Chessington World of Adventures then return to your hotel for convenience and comfort.

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Exterior
Standard Room, 1 Double Bed, Accessible, Bathtub
Exterior
Reception
Located near Chessington World of Adventures, Orchid Epsom, Sure Hotel Collection by Best Western offers a convenient base to explore. Connect to in-room WiFi and take advantage of self parking and a 24-hour front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$107
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH

What's nearby

  • Epsom Downs Racecourse - 7 min drive
  • Chessington World of Adventures - 8 min drive
  • Hampton Court Palace - 11 min drive
  • Hampton Court - 14 min drive
  • Wimbledon Tennis Club - 15 min drive

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel near Chessington World of Adventures
Close to Thames River, Orchid Epsom, Sure Hotel Collection by Best Western has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Breakfast (surcharge), smoke-free property and a 24-hour front desk
  • A vending machine
Room features
All guestrooms at Orchid Epsom, Sure Hotel Collection by Best Western include comforts such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 7.95 for adults and from GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash

We should mention

This property does not have any lifts

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is Orchid Epsom, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Orchid Epsom, Sure Hotel Collection by Best Western?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Orchid Epsom, Sure Hotel Collection by Best Western on 23 Feb 2025 start from AU$107.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Orchid Epsom, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid Epsom, Sure Hotel Collection by Best Western?

Checkout is at 11:00 AM.

Where is Orchid Epsom, Sure Hotel Collection by Best Western located?

Situated in Epsom, this hotel is within 6 miles (10 km) of Chessington World of Adventures, Thames River and Richmond Park. Hampton Court Palace and Hampton Court are also within 9 miles (15 km). Stoneleigh Station is 12 minutes by foot and Ewell West Station is 25 minutes.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 129 reviews
Rating 8 - Good. 43 out of 129 reviews
Rating 6 - Okay. 26 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dr Siggi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
shall not use this hotel again. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

ALTAF, FLUSHING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Sheikh

Stayed 1 night in Dec 2024

10/10 Excellent

Steve, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people. Right next to nice pub.
Stayed 2 nights in Dec 2024

8/10 Good

Rosina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Great value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind Kumar

Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 1 night in Sep 2024

6/10 Okay

Elaine

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
One night stay
We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30. We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00. So we paid an extra £10.00 to have the room until 13.00. Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes. On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust. The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a short stay or weekend
Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel. Stop for one night on business, parking very good, everything anyone would need is available at the reception area. Will be stoping again several times as we have a project locally.
Stayed 1 night in Oct 2024

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay - ample parking but crammed in tight only real negative.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Stayed 2 nights in Oct 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, property conditions & facilities
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries. The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy. i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have. I would have been better off in a Premier Inn
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024

6/10 Okay

Mark, Harrogate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Business traveller
Breakfast was very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier Inn lookalike. Very clean, friendly staff. Would definitely use again. Great value for money.
Stayed 1 night in Sep 2024