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Best Western Plus Hotel Excelsior

4.0 star property
Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk

Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Exterior
Suite, 2 Single Beds (Cozy Sitting Corner) | Room amenity
Lobby
Standard Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is AU$197
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)

Suite, 2 Single Beds (Cozy Sitting Corner) | Room amenity

Suite, 2 Single Beds (Cozy Sitting Corner)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Portable fan
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

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The price is AU$188
includes taxes & fees
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About the area

Map
Bahnhofstraße 35, Erfurt, TH, 99084

What's nearby

  • Kramerbrucke - 8 min walk
  • Erfurt Christmas Market - 13 min walk
  • Erfurt Cathedral - 14 min walk
  • Erfurt Exhibition Centre - 6 min drive
  • Egapark Erfurt - 6 min drive

Getting around

  • Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Willy B. - ‬2 min walk
  • ‪Block House - ‬6 min walk
  • ‪Peter Pane BURGERGRILL BAR - ‬5 min walk

About this property

Best Western Plus Hotel Excelsior

Upscale hotel located in Erfurt Old Town
Take advantage of dry cleaning/laundry services, a bar and a full-service spa at Best Western Plus Hotel Excelsior. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A computer station, meeting rooms and a 24-hour front desk
  • Tour/ticket information, a banquet hall and a front desk safe
Room features
All 77 rooms have comforts such as pillow menus, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is Best Western Plus Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 16 Mar 2025 start from AU$187.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Excelsior?

Self-parking is available for EUR 18 per day.

What time is check-in at Best Western Plus Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Excelsior?

Checkout is at noon.

Where is Best Western Plus Hotel Excelsior located?

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum, Kramerbrucke, and Aegidienkirche. Neue Mühle and Erfurt Puffbohne Cabaret are also within 10 minutes. Erfurt (XIU-Erfurt Central Train Station) and Erfurt Central Station are within a 5-minute walk.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 329 reviews
Rating 8 - Good. 158 out of 329 reviews
Rating 6 - Okay. 28 out of 329 reviews
Rating 4 - Poor. 7 out of 329 reviews
Rating 2 - Terrible. 3 out of 329 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

10/10 Excellent

Dianne, Roseville

The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

6/10 Okay

Mark

Liked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dong Sun

Convenient location and kind service.
Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023

10/10 Excellent

Constanze

Super nettes Personal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Very good
Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

10/10 Excellent

Bernd

Leider bekam ich keinen Parkplatz, wo es in der Umgebung mit parken sehr schlecht aussieht
Stayed 1 night in Dec 2024

8/10 Good

Uwe

Im Zimmer war die vorbeifahrenden Straßenbahn zu hören. Das habe ich als sehr störend, besonders Nachts, empfunden.
Stayed 1 night in Dec 2024

6/10 Okay

Thorsten

Liked: Staff & service, property conditions & facilities
Bei Anreise niemand an der Rezeption. Mitarbeiter stand länger rauchend vor dem Haus. "Guten Tag" spart man sich im Hotel leider überwiegend, auch am Telefon (Erfahrung über drei Tage). Das erste Zimmer war wg. unerträglichem Gestank (schon auf dem Gang) unzumutbar. Das zweite Zimmer war gut und sehr groß, wurde aber nicht gereinigt. Frühstück war ok. Code für den kleinen Safe kann man nicht selbst vergeben, man muss ihn an der Rezeption erfragen u. darf ihn nicht verändern! Fragwürdige Diebstahlsicherheit! Eine absolute Zumutung ist der extrem langsame Lift! Bei Anreise über 10 Min. gewartet! Ich würde dort nicht mehr wohnen wollen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Sehr gut gelegen. Alles fussläufig erreichbar. Sauber..nettes Personal
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Klare Weiterempfehlung
Schönes Hotel, absolut zu empfehlen! Gute Lage zur Altstadt, geräumige Zimmer, nettes Personal. Buffetbereich im Frühstücksraum sehr beengt somit etwas stressig. Hier wäre eine Einbahnstraßenregelung hilfreich.
Stayed 1 night in Oct 2024

10/10 Excellent

Sigrid

Stayed 3 nights in Aug 2024

8/10 Good

Andreas

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Das Hotel ist fußläufig vom Hauptbahnhof Erfurt nur einen Katzensprung entfernt und auch sehr gut an den ÖPNV angebunden. Wir hatten das Zimmer 212 und damit ein sehr ruhiges, großes Zimmer mit Blick in den Innenhof. Das Zimmer hatte sogar zwei TV-Geräte. Das Bett war bequem und die Matratzen nicht durchgelegen. Ein Wasserkocher und einige Teesorten wurden im Zimmer bereitstellt. Ebenso zur Begrüßung zwei kleine Flaschen Wasser. Das Treppenhaus wurde gerade teilrenoviert, wodurch natürlich ein wenig Baustellencharme aufkam. Wer nur den Fahrstuhl nutzt, wird dies jedoch nicht bemerken. Es gab aber keinerlei Einschränkungen, z.B. durch Lärm, während des Aufenthaltes. Das Personal, unabhängig ob am Empfang, Housekeeping oder beim Frühstück, war immer sehr freundlich und hilfsbereit. Zu der Hotelbar kann ich nichts sagen, da diese während meines Aufenthaltes wegen Urlaub geschlossen war. Aber auch hier gab das Personal ganz tolle Tipps in der Umgebung. Das Frühstücksbuffet war reichhaltig und immer bis zum Schluss frisch aufgefüllt. Ein schönes empfehlenswertes Hotel in Erfurt.
Stayed 2 nights in Aug 2024

8/10 Good

Hans-Jürgen

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Christoph

Alles zu vollster Zufriedenheit
Stayed 1 night in Jul 2024

10/10 Excellent

kathrin

Das Hotel ist zentral gelegen und gut fussläufig zum Zentrum gelegen.
Stayed 1 night in May 2024

10/10 Excellent

Johannes

Schönes, sauberes Hotel in zentraler Lage. Nettes Personal, gutes Frühstück
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelika

Kurz Urlaub
Ich komme sehr gerne wieder
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Stayed 3 nights in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jun 2024

8/10 Good

Brit

Zentral gelegen, dennoch ein ruhiges Zimmer leckeres Frühstück . Vielen Dank
Stayed 1 night in Jun 2024

10/10 Excellent

Sören

Stayed 1 night in May 2024