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The Erzurum Hotel

Ski hotel with a free shuttle to the slopes
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Erzurum Hotel

Superior Triple Room
Exterior
Reception hall
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is AU$109
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Large Single Bed and 1 King Bed

Similar properties

Front of property
Dedeman Erzurum Palandöken Ski Lodge
Pool
Spa
Kids pool
Parking included
8.2 out of 10, Very good, (192)
The price is AU$92
includes taxes & fees
23 Nov - 24 Nov
Dedeman Erzurum Palandöken Ski Lodge
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About the area

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080

What's nearby

  • Forum Erzurum - 14 min walk - 1.2 km
  • Palandöken Mountain - 3 min drive - 2.6 km
  • Rüstem Pasha Caravanserai - 4 min drive - 3.8 km
  • Çifte Minareli Medrese - 4 min drive - 3.7 km
  • Erzurum Citadel - 4 min drive - 3.9 km

Getting around

  • Palandoken Station - 18 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬15 min walk
  • ‪Çay Vakti - ‬17 min walk
  • ‪Yildizkent - ‬12 min walk
  • ‪Çay Keyfi - ‬16 min walk
  • ‪Yıldızların Altında - ‬3 min walk

About this property

The Erzurum Hotel

Hotel near Erzurum Museum
Located close to Çifte Minareli Medrese and Erzurum Citadel, The Erzurum Hotel provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski lift privileges and skiing privileges. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour business centre are available to all guests.
You'll also find perks such as:
  • Free valet parking and extended parking
  • Smoke-free property, luggage storage and a TV in reception
  • Coffee/tea in reception, a lift and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms offer amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Hypo-allergenic bedding, Select Comfort beds and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels
  • Wardrobes/cupboards, a personal chef and free tea bags/instant coffee

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 5 metres
  • Free ski shuttle
  • Free extended parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 19420

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served at this property

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

Is The Erzurum Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Erzurum Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Erzurum Hotel on 23 Nov 2024 start from AU$109.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Erzurum Hotel?

Valet parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Erzurum Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Erzurum Hotel?

Checkout is at 12:30 PM.

Where is The Erzurum Hotel located?

Conveniently near skiing facilities, this Palandöken hotel is located in the mountains within 3 mi (5 km) of Erzurum Museum, Çifte Minareli Medrese and Erzurum Citadel. Rüstem Pasha Caravanserai is 2.3 mi (3.7 km) away.

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 112 reviews" "
Rating 8 - Good. 22 out of 112 reviews" "
Rating 6 - Okay. 5 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erdem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Erzurum
Very warm rooms
Stayed 1 night in Apr 2024

8/10 Good

Basar, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024

10/10 Excellent

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023

2/10 Terrible

Hossein

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023

8/10 Good

Salar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023

10/10 Excellent

erkan, istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023

10/10 Excellent

Ru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jiri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Farzad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Aug 2022

10/10 Excellent

Mohammadali

Stayed 1 night in Aug 2022

10/10 Excellent

Shafiqullah

Stayed 1 night in Jul 2022

10/10 Excellent

Yasin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Stayed 1 night in Jun 2022

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

Ahmet Umit, istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cold, comfortable rooms and delicious rich breakfast.
Stayed 2 nights in Jan 2022