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"This is a gem of a hotel located in the heart of the historic area of Granada. It is not close to the train station or the airport, but everything else is within walking distance. The unobstructed view from our room (33) was the Alhambra. The room was a little small but comfortable, quiet and clean. The bathroom was large. The staff was very helpful throughout our stay. We ate at two good restaurants: Ossubuco, which is next to the hotel, and Estrella’s de San Nicolas high up in the Albaicin but only a 12 minute walk from the hotel. I would highly recommend Palacio de Santa Ines if you want to be in the heart of Granada."

"Historic hotel, great vibe and very helpful staff "

"Excellent "

"Great hotel in a perfect location. Staff were friendly and helpful, especially Sarah on the front desk. She went out of her way to ensure we were fully briefed on the things to do and places to go. One of our plans was to see a flamenco show in a cave and Sarah advised which one was the best and also booked the show for us. It was sensational and Sarah took the hassle of choosing which show to go to away from us. She also arranged and booked the right option for a trip to the famous Alhambra. We chose valet parking at this venue and that too was seamless with Jose dealing with everything. The room was clean and comfortable and breakfast was very good and the lady who looked after that was very pleasant and efficient at keeping everything clean and replenished. Granada was a great city to visit and if we were ever to go back, we wouldn’t hesitate in booking this hotel."

"Outstanding! "

"Lovely hotel, great amenities and friendly staff. Really enjoyed the room, pool and terrace as well. Would absolutely stay here again. "

"Favourite in Granada!"

"Besides the drive to get tot he hotel, which was challenging, the hotel was a good choice "

"I liked breakfast. It was a huge buffet, and the food was delicious. I also liked the swimming pool, although it could be a little bit bigger. The elevators were confusing at the beginning but later it was OK. I really recommend to stay in this hotel! "