2/10 Terrible
Alexandra
Travelled with partner
26 June 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was disappointing. The reviews here on Expedia were good, we booked a suite. The room was dirty and badly needs updating / repair. There was what I think was menstrual blood splashed on the wall across from the toilet, there were cigarette burns in the comforter. I was very itchy in the bed. I did not see bed bugs, but the bed made me very itchy. The bed and pillows were very hard. I was very sore the next day. In all fairness, I had back surgery a year and a half ago, but I have taken multiple trips since and this is the first hotel bed that hurt my back. The entire room was carpeted, including underneath the tub and sink, which was not in the bathroom, but in front of the bed. The decor and furniture was very dated, think very much the vibe of staying at your Grandmother's house, but if it was very dirty.
The pool is shut down, the cute fire pit area that looks cozy and private in the photos is actually right night to a very busy road. At no fault of the hotel, the location is very loud. Bikers revved engines and blew past our window all night. The hotel is kind of split into two buildings, the lobby, which closes at 8 PM on weekdays and 10 PM on weekends, has the suites in one building on the floor above. To check in or out past those times you have to bother someone via their cell phone after hours, it is not staffed. Outside that building attached is the rest of the rooms. AC also struggled to keep up with AR summer. Would not stay there again or reccommend.
Alexandra
Stayed 2 nights in Jun 2024