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Riad Zitouna

2.5 star property
Fes riad in Fes El Bali with free breakfast and rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Zitouna

View from property
Double Room (Prestige) | Bathroom
Standard Double Room
Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux))
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
In-room safe
Wardrobe
Located on the ground floor
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Deluxe Suite, Ensuite, Pool View (Suite de Luxe)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Separate bedroom
Heating
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Double Room, Ensuite, Courtyard View (Tombouctou)

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
In-room safe
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Double Room (Prestige)

Double Room (Prestige) | Bathroom

Double Room (Prestige)

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
In-room safe
Wardrobe
Located on the top floor
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux))

Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux))

Comfort Suite, Ensuite, Pool View (Suite (Lits Jumeaux))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
City view

Palais Shazam & Spa

Pool
Breakfast included
Spa
Free WiFi
9.0 out of 10, Wonderful, (9)
The price is AU$113
includes taxes & fees
12 Jan - 13 Jan 2025
Palais Shazam & Spa
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About the area

Map
5 Derb Rami Zkak Labghal, Fes, 30000

What's nearby

  • University of Al Quaraouiyine - 7 min walk - 0.6 km
  • Zaouia Sidi Ahmed Tijani - 8 min walk - 0.7 km
  • Medersa Bou-Inania - 9 min walk - 0.8 km
  • Blue Gate - 10 min walk - 0.9 km
  • Place Bou Jeloud - 13 min walk - 1.1 km

Getting around

  • Fes Station - 5 min drive
  • Fes (FEZ-Saiss) - 18 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬5 min walk
  • ‪cafe rsif - ‬8 min walk
  • ‪Le Tarbouche - ‬7 min walk
  • ‪Fondouk Bazaar - ‬7 min walk
  • ‪The Ruined Garden - ‬1 min walk

About this property

Riad Zitouna

Riad located in Fes El Bali
At Riad Zitouna, you can look forward to free breakfast (local cuisine), a rooftop terrace and a garden. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • A children's pool
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A 24-hour front desk, luggage storage and smoke-free property
  • A front desk safe and tour/ticket information
Room features
All guest rooms at Riad Zitouna include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Library

Family friendly

  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Alcohol is not served at this property

Property is also known as

Riad Zitouna
Riad Zitouna Fes
Zitouna Fes
Riad Zitouna Fes
Riad Zitouna Riad
Riad Zitouna Riad Fes

Frequently asked questions

Does Riad Zitouna have a pool?

Yes, this property has a children's pool.

Is Riad Zitouna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Zitouna?

This property doesn't offer parking.

What time is check-in at Riad Zitouna?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Riad Zitouna?

Checkout is at noon.

Does Riad Zitouna provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Riad Zitouna located?

Located in Fes El Bali, this riad is within a 5-minute walk of Talisman Art Gallery, Fes Tanneries and Nejjarine Square. Funduq al-Najjarin and Henna Souk are also within 10 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience. The manager is very friendly, helpful and hospitable. The place is just what you need after the busy medina.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A taste of Western comfort in the Medina
This was our second experience in a riad - definitely had some pros and cons. The riad is owned by a French woman who was helpful enough. She left the management of the riad to others overnight, and was gone from about 9pm to 8am every night. The breakfasts were wonderful, though, and the riad was safe and secure. Our room had a nice big TV, which was a little odd, but a nice modern convenience. The climate control was a little off though, and the beds were a little brick-ish.

4/10 Poor

Scott, Newcastle, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing; treated like a burden not a guest!
We stayed here 23rd - 26th Feb 2012, 3 days at the end of a 9 day trip around Morocco. We were arriving late; I emailed the manager/owner about this and was told a taxi could be organised to get us from the station, and a dinner would be prepared for us. I knew this would be costly, but given our train wasnt arriving in Fes until 22h00, thought it would be the easiest option. We arrived and there was NO taxi to pick us up, so we had to negotiate our own and meander our way through the medina late at night to get there. Once there, we were served up a simply shocking meal for a number of reasons. I had realised I had forgotten to inform the manager that my travelling companion was vegetarian, and so tried ringing the Riad during the day before arrival. But to no avail, wrong number - the number listed on this website is NOT RIGHT! And so we had to simply tell her upon arrival, to which we were told "it's too late, you should've told me!" ; so we (I am not a vegetarian) were both served up with a big bowl of soup for the MAIN, and the meat/rice dish she'd prepared was nowhere to be seen; my companion said she'd be fine with a quick salad or something but this was clearly ignored! VERY overpriced at 15euros per person! And to top it off, the soup had been clearly been made with lamb stock, it reeked of mutton; so my companion couldnt eat it; it was still served to her despite her vegetarianism. A disappointing start to our stay there for certain... we couldnt believe the manageress had the audacity to still serve that soup! Breakfast was served in a lovely tiled room off the main courtyard, though the fire ought to have been on given the low February temperatures. The riad itself and the rooms were difficult to fault, it has to be said. Clean, spacious, comfortable... Though no terrace to relax and have a drink on. Breakfast was fine; your typical Moroccan continental fare. Unfortunately however, this riad's major failing is in its service. Only the manageress seems to be allowed/able to do anything; so when she's not there there's not really anyone to help you! WARNING: there is a curfew 7am-12am. this was not an issue for us, but on our last night we returned at 10:30pm to be told "I have been waiting an hour and a half for you to arrange your check-out details, I should be home by now" - totally unacceptable, very unprofessional - when a guest is paying to stay in a hotel, they should be put first; not made to feel unwelcome and resented in such a manner. Everything is at the management's convenience and not yours!! And if a curfew is not going to be stuck to, why enforce it?! This behaviour continued throughout our stay, a big shame as it tainted our enjoyment of our stay. This hotel is a PAY ON CHECKOUT hotel; this is so they can add extras on to it, and also charge you in Dirhams to make the most money as possible on the exchange rates. Unlike the very authentic Riad we stayed in in Marrakech where service was top priorirty, profit second, this place is clearly run with a sole focus on profit in mind, cashing in on the Riad trend. WARNING: there is a 3.3% charge for paying on card, something NOT mentioned on their page on hotels.com. We were constantly nagged about organising a taxi for our departure through the Riad, but this was at an inflated rate of 220 Dh, when the going rate, and the rate we paid when hailing a taxi ourselves, was only 120 Dh. With that 3.3% credit card charge, and the 30 euros robbed from us for our shocking first night meal, we generally feel very robbed by this Riad. And the Riad was only out to make money (offer of taxi and meal on arrival amongst other things). A real shame. Aesthetically a beautiful riad, with substandard service letting it down massively. Rather than being treated like special guests, we were nothing but a source of income.

10/10 Excellent

Robin, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Fez
This Riad is beautiful and the owners were wonderful. The Riad is in a great location, is very clean and the bed was comfortable. We originally only booked 3 nights but we had such a good time we stayed another 2. Oliver and his wife were very helpful and friendly but not intrusive.

10/10 Excellent

Mike, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Riad in the center of the Medina
Riad Zitouna is a wonderful place to stay in Fes. For first time guests to Fes, you will probably need Olivier to meet you at the edge of the medina to show you where the place is. The rooms are beautiful and the rooftop decks have a great view of Fes and the medina, especially at sunrise/sunset. The owners are very nice and helpful.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Samadi est un hôte très chaleureux, simple et discret et ce, même en période de jeune. Il saura vous rendre service notamment sur les conseils d'excursions et sur les choses à éviter. Le petit déjeuner est gargantuesque, je regrette une seule chose c'est de ne pas lui avoir laissé un pourboire car il le mérite vraiment, j'avais les poches vides :-( Encore merci pour ce super séjour dans cette belle ville !
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità-prezzo
La permanenza al Riad non è cominciata bene perchè la nostra prenotazione di 3 notti non risultava... È stato un problema di Expedia sulle notifiche, cmq la responsabile Agnese si è fatta in quattro per trovarci un'altra sistemazione (molto carina) per la prima notte, dopodichè abbiamo passato le altre 2 notti al Riad. La struttura è ben tenuta e molto suggestiva. Sia la colazione sia la cena erano molto buone. Il personale è, oltre che gentile e disponibile, molto socievole con tutti gli ospiti. La zona non è periferica però ci sono molti disturbatori fissi agli angoli delle strade. Il nostro consiglio è imparare la strada appena si arriva per evitare di dover ricorrere ad accompagnatori improvvisati che alla fine mettono da parte i sorrisi e presentano il conto!!

10/10 Excellent

Marie-France, Avignon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Zitouna : en plein coeur de Fès el Bali
Nous avons passé 4 nuits dans la spacieuse chambre Marrakech au premier étage, très bon petit déjeuner et accueil sympa. Le riad est très bien situé pour faire la visite de Fès à pied et rentrer en soirée sans problème.

10/10 Excellent

Micaela, arcola IT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un sogno
Il riad è fantastico, molto curato e ristrutturato con gusto. I proprietari sono deliziosi e gentilissimi. Noi abbiamo soggiornato in 4 con 2 figli adolescenti nella suite Timbuktu, perfetta come dimensioni e confort. La piscina e il patio sono incantevoli. Pulizia ottima. Su consiglio di un altro recensore abbiamo preferito prenotare, tramite Olivier, il recupero all'aeroporto perchè la prima volta non è facile trovare l'hotel, sebbene centralissimo nella Medina. Se pagate con carta di credito c'è un incremento di circa il 10%.