4/10 Poor
SHANAZ
Travelled with partner
6 Oct 2024
Disliked: Staff & service, amenities
The front desk staff had a very poor attitude. We had booked a standard room so they gave us one on the top floor - literally an attic room! No lifts in the building and we are seniors. So we asked for a room on a lower floor and the answer was - too bad. You booked a standard room!
Later that evening we asked for one teabag as the room only had coffee packets. Their answer: we do not give teabags as we have too many British visitors and they all drink tea" ???!!! Even at breakfast, they had premade tea in an urn which tasted like motor oil.
Even the staff in the breakfast area looked miserable - no one smiled or acknowledged you. We've been traveling in Turkey for the past few weeks and so far everone has been friendly, helpful and welcoming.
Too bad as it put a damper on our visit to Oludeniz.
SHANAZ
Stayed 2 nights in Oct 2024