2/10 Terrible
krwar01
18 Oct 2024
Liked: Cleanliness
Location is excellent. Poor experience otherwise
This was an underwhelming stay. The location was excellent but there are some issues with the house and the property group managing it. I'll start with they charge a deposit which should be held by VRBO. They don't and I reported this. If the deposit was held with VRBO they would have to put in a claim for charges. They know VRBO would have denied them.
Mostly, this house has old house issues. The primary bedroom smells like an animal (or litter box) was in there. wasn't pleasant! The secondary bedroom light fixtures are broken (surprised they didn't blame us for that), the third room light fixtures get burning hot when on (an electrical issue) and the hallway of the second floor has the stairs going 18 inches into the hall without a rail for safety, definitely not safe for children or anyone. The courtyard was covered in leaves like it wasn't cleaned in weeks and we couldn't use the outside at all. The garage also had a dead animal smell in it.
Make sure to take a video of the whole place at the beginning of your stay.
krwar01
Stayed 2 nights in Oct 2024