Florence Hall Village Holidays from AU$3,526

Everything about the resort was absolutely amazing. The staff was excellent and very friendly. The environment was clean and the food was amazing.

What makes this resort unforgettable is the staff! They were amazing. Beautiful resort for families.

Beautiful location. We came at the end of July, so it was very quiet. We were able to relax. The room was nice. However, the food was not very good. It was hit or miss, with it mostly being disappointing with very little flavor. The breakfast buffet was good. The staff seemed to hate their jobs for the most part. Regardless of tip, or us trying to smile or be very friendly, most of the female staffers would not even return a smile and acted as if we were very stupid people who were bothering them. It generally just made you feel uncomfortable. I understand not enjoying a job, disliking tourists/Americans/white people, but as someone who worked in the service industry in the USA for many years of my life, I'm used to at least pretending to be kind or professional until the interaction was over. An exception was the amazing Amanda, who was genuinely friendly, helpful and kind. She deserves a HUGE raise and promotion. Overall, the property was beautiful, though. WiFi signal was very strong. Drinks were good.

I loved everything about the resort, everything was nice and clean and the staff was wonderful. The food options were very tasty. The only thing I think should be considered is more smoking areas. Smokers would love to enjoy the pool and shows, without having to walk away. Consider using paper straws than no straws for frozen drinks. Great place I would go back, for sure.

The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!