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Antica Torre di Via Tornabuoni 1

Family-friendly Florence residence in Duomo with a rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Antica Torre di Via Tornabuoni 1

Suite (Panoramic) | View from room
Rooftop bar, al fresco dining, open daily
Front of property
Premium bedding, down duvets, minibar, in-room safe
Exterior
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is AU$444
includes taxes & fees
1 Dec - 2 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite (Private Hammam)

Junior Suite (Private Hammam)

Junior Suite (Private Hammam)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 25 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Library)

Junior Suite (Library)

Junior Suite (Library)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite (Romantic)

Junior Suite (Romantic)

Junior Suite (Romantic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Apartment, Multiple Bedrooms, Kitchen, River View

Family Apartment, Multiple Bedrooms, Kitchen, River View | Living area

Family Apartment, Multiple Bedrooms, Kitchen, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 200 sq m
  • 1 bedroom
  • River view
  • Sleeps 7
  • 3 Double Beds OR 2 Double Beds and 2 Single Beds

View all photos for Classic Room

Classic Room | View from room

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite (Panoramic)

Suite (Panoramic)

Suite (Panoramic)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Renaissance)

Suite (Renaissance)

Suite (Renaissance)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

Appartamento Santa Trinita

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | View from room

Deluxe Room (Grand)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Lobby

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9.6 out of 10, Exceptional, (938)
The price is AU$487
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Via Tornabuoni 1, Florence, FI, 50122

What's nearby

  • Via de' Tornabuoni - 1 min walk - 0.0 km
  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Ponte Vecchio - 3 min walk - 0.3 km
  • Uffizi Gallery - 6 min walk - 0.6 km
  • Piazza di Santa Maria Novella - 7 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 8 min walk
  • Florence Santa Maria Novella Station - 11 min walk
  • Peretola Airport (FLR) - 11 min drive

Restaurants

  • ‪Rooster Cafe - ‬2 min walk
  • ‪Il Borro Tuscan Bistro - ‬1 min walk
  • ‪Angel Roofbar & Dining - ‬2 min walk
  • ‪Caffè dell'Oro - ‬2 min walk
  • ‪Mangiafoco - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Antica Torre di Via Tornabuoni 1

Family-friendly Florence residence in Duomo with a rooftop terrace
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free residence. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Antica Torre di Via Tornabuoni 1 offers 25 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Florence residence provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and portable fans. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Filipino, French, German, Italian, Japanese, Spanish

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Car hire
  • Car not required
  • Valet parking on site (EUR 37 per night; includes in/out privileges)

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Changing table
  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • Musical instrument
  • Playground

Restaurants on site

  • Panoramic Bar
  • The Tower Restaurant

Dining

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Couples/private dining
  • Limited room service
  • Minibar
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 84 per day

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 40-inch Smart TV with satellite channels
  • Books
  • DVD player
  • Games
  • Library
  • Stereo
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a historical district
  • In a shopping district
  • Near a train station

Things to do

  • Bicycle rentals
  • Private wine tours
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 25 units
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Bicycle rentals
  • Built in 1200
  • Composting
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 84.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 95
  • New Year's Day (1 January) Gala Dinner per adult: EUR 250
  • Valentine's Day (14 February) Gala Dinner per adult: EUR 75
  • Gala Dinner on 24 June per adult: EUR 95
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 37 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 84.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Antica Torre di Via Tornabuoni 1
Antica Torre di Via Tornabuoni 1 Florence
Antica Torre di Via Tornabuoni 1 House
Antica Torre di Via Tornabuoni 1 House Florence
Antica Torre di Via Tornabuoni 1 House Florence
Antica Torre di Via Tornabuoni 1 Florence
Residence Antica Torre di Via Tornabuoni 1 Florence
Florence Antica Torre di Via Tornabuoni 1 Residence
Antica Torre di Via Tornabuoni 1 House
Residence Antica Torre di Via Tornabuoni 1
Antica Torre Via Tornabuoni 1
Antica Torre Via Tornabuoni 1
Antica Torre di Via Tornabuoni 1 Florence
Antica Torre di Via Tornabuoni 1 Residence
Antica Torre di Via Tornabuoni 1 Residence Florence

Frequently asked questions

Is Antica Torre di Via Tornabuoni 1 pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Antica Torre di Via Tornabuoni 1?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Antica Torre di Via Tornabuoni 1 on 1 Dec 2024 start from AU$424.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Antica Torre di Via Tornabuoni 1?

Valet parking is available for EUR 37 per night.

What time is check-in at Antica Torre di Via Tornabuoni 1?

Check-in start time: 2:30 PM; check-in end time: midnight. Late check-in is available from 11:00 AM to 1:30 PM.

What time is check-out at Antica Torre di Via Tornabuoni 1?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Antica Torre di Via Tornabuoni 1 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies.

Where is Antica Torre di Via Tornabuoni 1 located?

This family-friendly Florence residence is located in the historical district, steps away from Via de' Tornabuoni, Salvatore Ferragamo Museum and Santa Trinita Church. Church of Santi Apostoli and Palazzo Davanzati Museum are just steps away. Unità Tram Stop is 8 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 10 minutes.

Antica Torre di Via Tornabuoni 1 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 483 out of 564 reviews" "
Rating 8 - Good. 58 out of 564 reviews" "
Rating 6 - Okay. 15 out of 564 reviews" "
Rating 4 - Poor. 6 out of 564 reviews" "
Rating 2 - Terrible. 2 out of 564 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Amenities
Beautiful property and amazing location. Hosts beyond accommodating. Whatever you do, don’t miss out on the rooftop terrace. Beautiful views and top notch wait staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

SHERYL

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A Delightful property with a wonderful terrace that enhances the stay in many ways and with a delightful breakfast on another terrace that makes the experience of staying there magical.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible views from terrace
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Property conditions & facilities
Beautiful views, comfortable and spacious rooms, delicious food and kind service
Stayed 2 nights in Jun 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow, what an awesome and authentic experience. The hotel Antica Torre Di via Tornabuoni 1 was the most romantic and relaxing stay of our holiday. From the initial booking to the hotel stay it was perfect. The rooftop terrace and the wonderful staff serving, the hotel advice re restaurant bookings and things to see was outstanding and delivered in such a friendly manner. We can’t wait to return, we loved every moment of our stay. Congratulations on such a beautiful hotel, we could not fault you on service or presentation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing!
Absolutely wonderful and beautiful!! Highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First class accommodation right along the Arno with panaramic sunset views of the river, the Ponte Vecchio, Duomo, Etc. from the roof top bar with first rate wait staff. We will return again next time we are in Firenze.
Stayed 4 nights in Mar 2024

10/10 Excellent

kim

Liked: Cleanliness, property conditions & facilities
Great food and service
Stayed 1 night in Dec 2023

10/10 Excellent

LARRY

Liked: Cleanliness, room comfort
Lovely rustic hotel along the river. Ideally located. Friendly, attentive staff. Quite lovely.
Stayed 3 nights in Dec 2023

10/10 Excellent

Madlyn

Stayed 1 night in Sep 2023

8/10 Good

Madlyn

A bit austere
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Location, Great Staff & Incredible Rooftop
This place was INCREDIBLE! My husband and I stayed here for 5 nights while celebrating my 40th birthday, but hte hotel had families with children (young and teens), and would be a great option for anyone. The hotel itself was on several levels, and felt more like an apartment complex with winding hallways, 'secret' entrances, and relaxing areas to retreat. Because the rooms were spread out, we didn't hear anyone else while we were in our rooms, which were fully renovated, with a great walk-in shower. The location is one bridge away from Ponte Vecchio, and very walkable to anywhere you would want to go (Uffizi, Pitti Palace, Duomo, Mercato Centrale, and train station). Every staff member was so pleasant and willing to help you with any needs. The AC in our room didn't seem to be fully functioning (totally understandable in the July heatwave - but the reception was able to get us a fan, which helped tremendously). My husband and I would go to the rooftop each afternoon after sightseeing and also before dinner to relax and have a glass of wine before going out to dinner; it truly was one of the most beautiful sights. Mia, one of the bar staff, was so nice and helpful with dining suggestions. The breakfast is in another part of the hotel, with access to a lovely terrace to watch the scullers on the Arno each morning. Expansive menu with continental breakfast and various fruit drinks and coffee. I can't say enough good things about this hotel - we will definitely be back!
Stayed 5 nights in Jul 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely breakfast terrace.
Stayed 2 nights in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

4/10 Poor

Clifford

Disliked: Property conditions & facilities
While the location was terrific, I can not rate this property highly. Turning off the heat is not acceptable when the temperature is so cold. Our room was uncomfortably cold. The comfort of your guests was not your first priority. I feel we should receive a rebate.

10/10 Excellent

Helen

Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Very quiet, high end area of the city. Overlooks the Arno. You can walk to everything. The best part is the rooftop terrace and service. The view from the terrace is absolutely breathtaking.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kelly

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this hotel. The room and property was very nice. I loved how authentic the building looked. The location is great, the staff was super friendly and helpful. I loved the rooftop bar! Definitely will be staying here next time I'm in Florence!
Stayed 6 nights in Jan 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not my first time in Florence, but how to you make a city that’s virtually a museum even better? You make it personal, one thing the art of being Italian can give. You here reviews of this hotel and much is the staff, because they are phenomenal. The suites are fabulous, especially the Romantic suite facing the river. The location is superb, being along the Arno yet removed from a weary tourist area of the Ponte Vecchio and Ufizzi. In one little block things become subdued and the finesse of Urban Firenze is at your feet. Rooftop breakfast is fabulous but not stuffy, service is wonderful. Marco at the front desk, trust, ….as he is excellent at making things happen. We will return and stay exactly there. The details: sheets fresh, towel clean and fresh smelling, room service and attentiveness prompt and with a human touch. You feel as though you are excellent house guests.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

marisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Panoramic Suite with a terrace overlooking the Arno River. The location, space, setting,etc could not have been better. This is an historic building with so much character and charm. Service was impeccable. We especially enjoyed Adan- our waiter/bartender.
Stayed 2 nights in Aug 2022

4/10 Poor

jesse

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible service, no coffee in the 400 dollar Felix room with a balcony! When I asked for a cup the lady tried to charge me and then got mad when I told her at least one cup of black coffee is free… she started treating me like trash and I was shocked, I asked for the number to a manager and she would not give it to me. I left disgusted at the service - 2022, 400$ room , no coffee and want to overcharge charge their guests for a black coffee. Also no food / rooms service etc.
Stayed 1 night in Aug 2022

General hotel information

Reasons to Book
Beautiful Rooms & The View
Check-In Time
2:30 PM
Check-Out Time
11:00 AM
Nearest Airport
Florence (FLR-Peretola)