4/10 Poor
Steven
18 Dec 2024
Disliked: Staff & service
Room looked nothing like the pictures. False advertisement. No hot water. Annoying staff and policies, insisting you leave them your key every time you go in and or of the hotel. Never saw this anywhere else. Also insisting on you paying *cash* for 21€ arbitrary “city tax” with no paper receipt. Threatened to call the police and hold on my luggage if I did not pay cash (I wanted to pay by card). Overall fantastic location, terrible management. Parking Michalengelo just underneath was 5-stars, these guys are professionals, fantastic service (not associated with the hotel)
Steven
Stayed 3 nights in Dec 2024