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Bolontiku Boutique Hotel, Member of the Cayuga Collection

4.0 star property
Beach location and outdoor pool

Photo gallery for Bolontiku Boutique Hotel, Member of the Cayuga Collection

Exterior
Front of property
Front of property
Lake View Jr Suite King
Aerial view
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
The current price is AU$583
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Lake Breeze Suite

Lake Breeze Suite

Lake Breeze Suite

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

Highlights

Deck/patio
Individually decorated
Air conditioning
LCD TV
Clothes dryer
Premium bedding
Down duvet
Ceiling fan
  • 98 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lake View Jr Suite King

Lake view

Lake View Jr Suite King

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite Queen

Lake Breeze Suite Queen

Lake Breeze Suite Queen

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Lake View Jr Suite Queen

Lake view

Lake View Jr Suite Queen

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa Retreat

Villa Retreat

Villa Retreat

Highlights

Individually decorated
Air conditioning
Full-sized fridge/freezer
LCD TV
Clothes dryer
2 bedrooms
Down duvet
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 King Beds and 2 Queen Bunk Beds

View all photos for Garden View Room King

Garden View Room King

Garden View Room King

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Room Queen

Egyptian cotton sheets, premium bedding, down duvets, minibar

Garden View Room Queen

Highlights

Individually decorated
Air conditioning
LCD TV
Clothes dryer
Separate bedroom
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds

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8 Mar - 9 Mar
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About the area

Map
Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001

What's nearby

  • Lake Petén Itzá - 2 min walk - 0.2 km
  • Maya Mall - 21 min drive - 19.6 km
  • Flores Dock - 22 min drive - 20.4 km
  • Las Guacamayas Biological Station - 22 min drive - 20.5 km
  • Church of Our Lady of the Remedies - 22 min drive - 20.5 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 40 min drive

Restaurants

  • ‪Raices Bar & Grill - ‬22 min drive
  • ‪Raices Del Lago - ‬53 min drive
  • ‪Ristoranto Terrazzo - ‬23 min drive
  • ‪Pollo Campero - ‬21 min drive
  • ‪Capitan Tortuga - ‬22 min drive

About this property

Bolontiku Boutique Hotel, Member of the Cayuga Collection

Upscale hotel near Lake Petén Itzá
Consider a stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection and take advantage of free cooked-to-order breakfast, a poolside bar and a free daily manager's reception. Treat yourself to a massage at Bolontiku Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks such as:
  • An outdoor pool with pool umbrellas
  • A round-trip airport shuttle (surcharge), smoke-free property and tour/ticket information
  • A dock, concierge services and outdoor furniture
  • Luggage storage, coworking spaces and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 9 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bolontiku Boutique
Bolontiku Boutique Hotel
Bolontiku Boutique Hotel San Benito
Bolontiku Boutique San Benito
Bolontiku Hotel
Bolontiku Hotel Boutique
Bolontiku Boutique Hotel San Andres
Bolontiku Boutique San Andres
Bolontiku Hotel San res

Frequently asked questions

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Bolontiku Boutique Hotel, Member of the Cayuga Collection on 8 Mar 2025 start from AU$583.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bolontiku Boutique Hotel, Member of the Cayuga Collection pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Checkout is at 11:00 AM.

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM-9 PM on request. A fee of USD 20 per person applies.

Where is Bolontiku Boutique Hotel, Member of the Cayuga Collection located?

Situated in San Andres, this hotel is steps from Lake Petén Itzá.

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Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 192 out of 229 reviews
Rating 8 - Good. 23 out of 229 reviews
Rating 6 - Okay. 5 out of 229 reviews
Rating 4 - Poor. 5 out of 229 reviews
Rating 2 - Terrible. 4 out of 229 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonatan

everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Annie

This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosanna

Wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Bolontiku was very cozy, kids friendly, water sports great and the food and staff excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Magda

Beautiful, clean, restful, and attentive staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gary

Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gladys

I love this place
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric F

Awesome property!
Stayed 2 nights in Aug 2024

10/10 Excellent

Norman

Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasuyo

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

A very nice and peaceful experience
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -
Stayed 7 nights in Nov 2024

10/10 Excellent

Roberto

Great experience, wonderful organization, fantastic service, beautiful room
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Room and bathroom was amazing!
Stayed 3 nights in Feb 2023

10/10 Excellent

Alyssa

Best hotel in the area!
Amazing spa resort! Very friendly staff. Great food. And even better views!
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexis

Excelent
Stayed 3 nights in Apr 2024

10/10 Excellent

Maira

Very Remote but the environment is beautiful!! The staff was super kind and accommodating. The only thing I didn’t care for was the boat fee to the resort. The hotel will charge if it’s not within their scheduled pick up and drop off time. $25 person one way. Other than that it’s beautiful.
Stayed 1 night in Mar 2024

4/10 Poor

Luis

Liked: Amenities
Limited dining, the food was not good

10/10 Excellent

Eugene

The quiet and the staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Nathan

The details of the property were excellent. The food and service was fantastic. I hope to come back for another visit in the future. Thank you
Stayed 2 nights in Jul 2022

10/10 Excellent

Lindsay

This hotel is located in the middle of the jungle just across the lake from Flores. The view from my room was amazing. I would recommend booking a guided tour through Tikal, I used the agency through the hotel (guide was Mr. Lopez), he speaks English and Spanish..very knowledgeable. I would recommend visiting the local zoo and Arcas (Animal rehabilitation center) I saw a Puma and Jaguars up close. Overall, it was a great trip and a great hotel.
Stayed 4 nights in Jul 2022

10/10 Excellent

Jose Dionisio

Ok
Stayed 4 nights in Jul 2023

2/10 Terrible

eliya

Liked: Cleanliness, room comfort
Disliked: Staff & service
I never in my life gave a bad review to anyone I booked 6 nights at this hotel travel for 1 month in Guatemala < best country in the world >. so this part of my trip was the relax chill part hotel was under construction so pool area can't be used they offer me free massage I arrive to the USA and find out that they billed me for it after they sent me WhatsApp that is free because of the noise and constaction on top of this when I was on a tour they called me to let me know they need my room and put me in different room without my OK all my clean stuff mixed with my dirty things as of this moment they don't correct my bill after I reach out to them few times and seems to not care of this won't be surprise to hear of other being over charged to be honest for the price you pay look at other option also be aware they charge $25 per person if you use the boat to get into Flores free time is 7am and 1pm going and return is 5.30pm so you can end up paying lots of money if you there for few days. so keep in mind I had no idea about this enjoy Guatemala
Stayed 6 nights in Jan 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I never give a bad review but this property was so promising and some of the staff and the room along with room facilities were just so disappointing! First of all lets talk about the positives, you get picked up from Flores on a lovely boat that takes you across the bond to the hotel, as you get off the boat, they give you a drink, the check in area is near a bar and restaurant everything seems dreamy! Then you start to check in. the people at the check in desk photo copy your credit card along with your ID, they will have that on record forever now. I hope that's kept somewhere safe! Secondly I asked at checkin "where we can get our guide to pick us from to visit Tikal?" the front desk employees frowned and became hostile to say the least, they said: "you can use our guided tours" now their guided tour for one day costs close to $700 that's more than double than anyone else I spoke to charges. So I said I would rather use the guide I have, they said, well you have to find your own way as the travel agencies will not find this property! almost sounded like a joke. they were so hostile and rude from this point onwards it was almost comical. I told them that I am using a travel agency that was actually recommended by this hotel when I rang then up weeks ago, the woman at check in started to load the WhatsApp conversation and accessed me of lying. After that wonderful interaction, we went up to our room, the room had no phone or internet!
Stayed 2 nights in Dec 2023