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Hotel Casazul

2.5 star property
Hotel in Flores with a 24-hour front desk

Photo gallery for Hotel Casazul

View from property
Terrace/patio
1 bedroom, in-room safe, desk, blackout curtains
Front of property
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

1 bedroom, in-room safe, desk, blackout curtains

Premium Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Basic Twin Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed
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About the area

Map
Calle La Union, Flores, Peten, 01010

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Flores Dock - 5 min walk - 0.5 km
  • Maya Mall - 11 min walk - 1.0 km
  • San Miguel & Tayazal - 20 min drive - 5.8 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬6 min walk
  • ‪Raices Del Lago - ‬35 min drive
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Pollo Campero - ‬12 min walk

About this property

Hotel Casazul

Hotel near the airport
Hotel Casazul provides amenities, such as a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-in and luggage storage
  • Free newspapers, a 24-hour front desk and a front desk safe
  • Tour/ticket information and smoke-free property
Room features
All guest rooms at Hotel Casazul have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, fridges and ceiling fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

Is Hotel Casazul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casazul?

This hotel doesn't offer parking.

What time is check-in at Hotel Casazul?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casazul?

Checkout is at noon.

Does Hotel Casazul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 50.70 per person applies.

Where is Hotel Casazul located?

Situated near the airport, this hotel is steps away from Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Lake Petén Itzá are also within 10 minutes.

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Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 196 reviews
Rating 8 - Good. 88 out of 196 reviews
Rating 6 - Okay. 15 out of 196 reviews
Rating 4 - Poor. 1 out of 196 reviews
Rating 2 - Terrible. 3 out of 196 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was just excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Clean. Friendly staff. Great location.
Stayed 2 nights in Jul 2022

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awesome veranda

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guillermo Heriberto

Liked: Cleanliness, staff & service
Lakeside view.
Stayed 2 nights in Sep 2022

10/10 Excellent

William David

Liked: Cleanliness, staff & service, property conditions & facilities
At Casazul, we enjoyed the best view in Flores, and watched the sun set each evening from our large balcony, with an ice-cold Gallo in hand. Chonita was helpful in advising attractions, tours and transportation. We highly recommend Casazul. William and Susan
Stayed 3 nights in May 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
:)
Stayed 1 night in Dec 2022

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Stayed 7 nights in Jun 2024

6/10 Okay

Jin

Liked: Cleanliness
Room was not ready even after 3:00 pm and chemical smell was too strong when we entered the room. The condition of the room was not bad but too noisy in the night.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
View from our balcony.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Gran hotel
Stayed 2 nights in May 2025

6/10 Okay

JOSE

Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jola

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024