We stayed here shortly after the hotel opened and it was great. This time not so much. We were placed on the second floor and asked where the elevator was and the man working pointed down the hall to our left. There was no elevator. He decided to put us on the first floor, but there was water all over from the refrigerator leaking so he put us back up on the 2nd floor. The room was just ok. A bit dirty and the pillows were lumpy. Just an ok experience, nothing more