8/10 Good
Shaneeka
23 Nov 2024
Liked: Cleanliness, property conditions & facilities
I stayed in one of the suites and it felt like an apartment, very cozy and had everything I needed, loved it!
My only issue (unrelated to the room) is that when I called this property to ask for late checkout, I was told it was an option but I would have to check back once there for availability. When I arrived I again asked the clerk at the front desk and he told me it was an option but to return the next morning when the manager was there and he would likely take the cost of my deposit. I did exactly that and this manager was very rude and dismissive saying it was not an option at all, waving his hands.
I don’t have a problem that late check out wasn’t an option but if I’m told something twice but then only be told no you can’t do that, it’s a serious problem and I didn’t appreciate the tone of this one manager. But otherwise if you’re looking a nice room at a very reasonable cost, this is the place for you! Not to mention it’s within like a 5 min drive of Downtown Hollywood
Shaneeka
Stayed 2 nights in Nov 2024