2/10 Terrible
Sarah B.
21 July 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Midnight Cancellation
I would love to be able to leave a detailed review of this home. I planned on spending a long weekend here with my husband, father, in-laws, and our dogs to celebrate birthdays and go see a concert. Just before midnight on the day before our stay, the host nikki sent me a text offering me early check in at another property. The property was 2 bed 2 bath and would not work for my family. I told her no thank you, we would take the 4pm check in at our originally booked home. Only then did she tell me that the owners were refusing to vacate the home for our stay and we were being canceled. I immediately contacted VRBO as I was in disbelief that something like this could happen. It was devastating. I had booked months ahead of time to spend quality time with my family. VRBO had no other available homes to match our needs and offered nothing for our trouble.
I knew it was a risk to book a home without established rental history, but I didn’t dream I would be canceled at midnight the night before we were set to arrive.
Book with caution.
Sarah B.
Stayed 3 nights in Jul 2024