8.4/10 Very Good! (2,070 reviews)
The stay was overall good clean and nice rooms,gentleman at the front desk was helpful gave me an upgraded room that had access to a courtyard with happy hour that included drinks and appetizers however the young ladies who worked there were dismissive did not acknowledge us not customer service skills we had to ask how it worked with getting drinks she responded with you can take them but when an American couple walked in they received different treatment they were received with a welcome and how can I help you? lastly at night we went up to the roof top lounge had a terrible experience with the security guard he was rude and mean, they all need to work on their customer service skills
Reviewed on 30 Sep. 2024