2/10 Terrible
Melissa
Travelled with family
17 Dec 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
We were given room 233 two adults, two kids. The room had a bed and a trundle bed for my kids. Pulled out the first trundle bed and huge blood stain on the mattress. I went down to get a different room and given 243. I always do a bedbug search no matter what. Pulled this room's trundle bed away from the wall and found a dried up orange peel and a press on finger nail. Then pulled out this trundle bed and also had a huge blood stain. I then asked for a room with two beds and no trundle and some kind of compensation. I was upgraded to a double bed room and $50 off our first night. Blood on your mattresses is a health risk as well as unsanitary AND disgusting! As far as I'm concerned, our stay should have been free. Tired from the long day, driving, flight and nonsense with rooms and not able to get to bed until well after midnight. Very grossed out and disappointed.
Melissa
Stayed 3 nights in Dec 2024