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Castaways Resort and Suites

3.0 star property
Sip a cool drink by the pool while surrounded by natural beauty. Discover local treasures in our art gallery or explore nearby wonders with tour assistance.

Photo gallery for Castaways Resort and Suites

Outdoor pool
Lobby sitting area
Children's play area - outdoor
Lobby sitting area
Lobby sitting area
At Castaways Resort and Suites, nestled within the national park, enjoy a refreshing drink at the poolside bar or explore local art in the on-site gallery. Savor breakfast and dinner at the restaurant, unwind with free WiFi, and take advantage of shopping just steps away.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Pool
  • 24/7 front desk
The current price is AU$154
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout curtains, iron/ironing board

Suite Room 1 king Bed + Parlor Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
42629 East Mall Drive, Freeport, Grand Bahama

What's nearby

  • Port Lucaya Marketplace - 18 min walk
  • Cooper's Castle - 4 min drive
  • Lucaya Beach - 10 min drive
  • Port Lucaya Marketplace - 10 min drive
  • Taino Beach - 11 min drive

Getting around

  • Freeport (FPO-Grand Bahama Intl.) - 4 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Wendy’s - ‬8 min drive

About this property

Castaways Resort and Suites

Resort in a national park
Consider a stay at Castaways Resort and Suites and take advantage of a poolside bar, a free manager's reception and an art gallery on-site. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), a local area shuttle and babysitting (surcharge)
  • 1 meeting room, a porter/bellboy and luggage storage
  • A vending machine, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 580 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 100 per day for guests aged under 21 years old staying between 2 March and 31 April

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Does Castaways Resort and Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Castaways Resort and Suites?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Castaways Resort and Suites on 26 Feb 2025 start from AU$153.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castaways Resort and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castaways Resort and Suites?

Castaways Resort and Suites doesn't offer parking.

What time is check-in at Castaways Resort and Suites?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Castaways Resort and Suites?

Checkout is at 11:30 AM.

Where is Castaways Resort and Suites located?

Situated near the airport, this resort is within 1 mile (2 km) of Lucayan Archipelago, Port Lucaya Marketplace and International Bazaar. Ruby Golf Course and Cooper's Castle are also within 2 miles (3 km).

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 209 reviews
Rating 8 - Good. 49 out of 209 reviews
Rating 6 - Okay. 50 out of 209 reviews
Rating 4 - Poor. 31 out of 209 reviews
Rating 2 - Terrible. 25 out of 209 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Polena

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was so long and I had already booked and paid online. The staff was unprofessional and not welcoming at all. The towels were so old, dirty looking and shredded. The maid didn't leave any toilet paper. The lamp wasn't working and when I called about it the lady was rude and hanged up on me. There is no generator, when the power goes out you have to remain in heat until the power comes back on. There was only one elevator working that would take forever. This was one of the worst hotels I've stayed at within the Bahamas. very rude.
Stayed 3 nights in Jan 2025

4/10 Poor

Stacey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for just one night before going to our resort for a week. Wouldn't stay here for more than a night though. No water pressure in the shower and the place is run down and outdated. Definitely needs an overhaul. The staff was very friendly and kind, just as all the Bahamians are.
Stayed 1 night in Jan 2025

8/10 Good

Mavalee

Travelled with family, Business traveller
Liked: Staff & service, amenities
Nice location friendly staff just great price but the decor could be more modern otherwise perfect for the price
Stayed 4 nights in Jan 2025

2/10 Terrible

lamara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was in poor condition. The tv kept cutting in and out also we had dirty towel and sheets in the room. Would not be staying again
Stayed 4 nights in Dec 2024

6/10 Okay

Smith, Seattle

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Like I expected. Low price was everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hilton

Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

4/10 Poor

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique, Weston

Stayed 2 nights in Nov 2024

4/10 Poor

Kashaera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a funny smell
Stayed 2 nights in Dec 2024

10/10 Excellent

Hilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 2 nights in Nov 2024

8/10 Good

Devaughn

Liked: Cleanliness, staff & service
It’s close to everything including the airport
Stayed 1 night in Nov 2024

4/10 Poor

Cherisse

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not what I expected. Stayed only one night out of a two-night stay and no refund as stated I would receive.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They need to improve their products. Purchase new bedding and towels
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tanisha

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.
Stayed 2 nights in Sep 2024

4/10 Poor

Jerline

Stayed 2 nights in Sep 2024

6/10 Okay

Ramses

Stayed 17 nights in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilton

Stayed 3 nights in Aug 2024

4/10 Poor

selvinique, Nassau

Business traveller
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
Stayed 1 night in Aug 2024

6/10 Okay

cj

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Selwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024