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"A lovely property with an even lovier staff. Beautiful views of the lake. The hotel is perched on a hill, but it’s still an easy walk to restaurants and train station. And they provide shuttle service. Breakfast and happy hour was quite nice; lots of different food selections and all very yummy. Would recommend. "

"Loved this property and our stay in a room with lake view and open air bath in room. We opted for the half board so we enjoyed their breakfast buffet and nightly Kaiseki dinner, which was delicious and beautifully presented. Our server, Nobuyuki, was so helpful and polite in carefully taking the time to explain each dish to us. The hotel staff were all helpful and professional, with english speaking staff available. Hotel is situated right in the lake and conveniently located to shops, restaurants, bus, within 10 mi walk to train station.They also have a shuttle to the train station. The roof top had a foot bath with a beautiful view of the lake and Fuji san. Hotel has all amenities such as spa, room service, daily housekeeping, etc. Free coffee and tea in the lounge area is also available. Overall, we had a wonderful stay and would stay here again!"

"Loved the private and public onsens, especially the outdoor but concealed section of the public onsen"

"The property is as advertised. Qe got the 2 double beds and Mt Fuji view as in the picture. We received delicious included breakfast. No complaints. "

"Good location, free breakfast included, shuttle bus, good pool "

"Breathtaking view along with phenomenal service"

"The main draw of this property is the view of Mt Fuji from the room. "

"Great service!"

"Great hotel, balcony with Fujiyama view, clean and spacious. "