Hotel Okura Fukuoka

4.5 star property
Luxury Fukuoka hotel in Hakata Ward with 7 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Okura Fukuoka

Lobby
Exterior
Harbour View Suite, Non Smoking
Lounge
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
The price is AU$248
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 3 of 31 rooms

Corner Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 85 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

Corner Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Bidet
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027

What's nearby

  • Fukuoka Anpanman Children's Museum - 2 min walk
  • Canal City Hakata - 10 min walk
  • Tenjin Underground Mall - 12 min walk
  • Port of Hakata - 2 min drive
  • Marine Messe Fukuoka - 3 min drive

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 12 min walk
  • Fukuoka (FUK) - 12 min drive

Restaurants

  • ‪豆香洞コーヒー 博多リバレインモール店 - ‬2 min walk
  • ‪甘味処 たきむら - ‬2 min walk
  • ‪オークラ ブラッスリー - ‬5 min walk
  • ‪FIKA COFFEE - ‬1 min walk
  • ‪カフェテラス カメリア - ‬1 min walk

About this property

Hotel Okura Fukuoka

Luxury hotel near Canal City Hakata
Port of Hakata and Marine Messe Fukuoka are located near Hotel Okura Fukuoka, which provides shopping on-site, a coffee shop/cafe and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body treatment or a facial. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Free newspapers, laundry services and luggage storage
  • A 24-hour front desk, tour/ticket information and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 264 rooms have comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Flat-screen TVs with cable channels
  • Fridges, children's slippers and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 3500 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 AM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 8 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Frequently asked questions

Does Hotel Okura Fukuoka have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 AM.

How much does it cost to stay at Hotel Okura Fukuoka?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Okura Fukuoka on 1 Oct 2024 start from AU$248.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Okura Fukuoka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Okura Fukuoka?

Self-parking is available for JPY 2000 per stay.

What time is check-in at Hotel Okura Fukuoka?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Fukuoka?

Checkout is at 11:00 AM.

Where is Hotel Okura Fukuoka located?

Located in Hakata Ward, this luxury hotel is within a 10-minute walk of Fukuoka Anpanman Children's Museum and Canal City Hakata. Port of Hakata and Tenjin Underground Mall are also within 1 mile (2 km). Nakasu-Kawabata Station is only a 4-minute walk and Gofukumachi station is 10 minutes.

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1006 reviews" "
Rating 8 - Good. 227 out of 1006 reviews" "
Rating 6 - Okay. 32 out of 1006 reviews" "
Rating 4 - Poor. 13 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a great location– directly above a subway station on the Airport line. With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank. Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Charlton Emil

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Deborah

Stayed 2 nights in May 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
High extra daily rate for gym and pool per guest
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities
A bit old, but everything else are still good
Stayed 3 nights in Apr 2024

8/10 Good

jana

Travelled with family
Liked: Cleanliness, staff & service
This is a nice hotel however the beds were way too hard for us. We have never had such hard mattresses and it did effect our sleep. It would be nice if the hotel had mattress toppers for people who prefer a softer mattress.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amber

Stayed 1 night in Apr 2024

10/10 Excellent

Amarilis, Fort Buchanan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the station.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most convenient stay I've ever had in my entire life. The staff would literally bend over backwards to do anything for you. One of the best hotel experiences I've ever had.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!
Highly recommend! From check-in to check-out was a wonderful experience. The staff at Hotel Okura Fukuoka were friendly, courteous, and very helpful. The room was very clean and comfortable. Will definitely stay here again should I return to Fukuoka Japan.
Stayed 19 nights in Mar 2024

10/10 Excellent

Gregg, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel in Hakata section of Fukuoka. Convenient to shopping, Hakata station and temples. Service was very good
Stayed 2 nights in Apr 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location..good standard as per okura brand
Stayed 7 nights in Mar 2024

10/10 Excellent

Solange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel ! Great service ! Went above and beyond to help us feel comfortable and meet all of our needs. We would definitely go to this hotel again.
Stayed 4 nights in Apr 2024

4/10 Poor

phillip

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
room condition
there is rusty and dirty coffee table also the chair is so old and fade fabric. I do not recommend to stay this hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

jung hoon, west hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service were great. I will choose Okura Hotel again next time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Marian N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Yixin

Liked: Cleanliness, staff & service, property conditions & facilities
excellent experience, thank you.
Stayed 2 nights in Mar 2024

8/10 Good

Tetsuji

Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to all shopping area and restaurant.
Stayed 6 nights in Feb 2024