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Tenza Hotel at Hakata Station

4.0 star property
Hotel with a 24-hour front desk, near Canal City Hakata
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tenza Hotel at Hakata Station

View Twin Room - Non-Smoking
Exterior
Hallway
Deluxe Suite Room - Non-Smoking
Daily buffet breakfast (JPY 2000 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 40.7 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for View Twin Room - Non-Smoking

View Twin Room - Non-Smoking

View Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 21.1 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 28.3 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run of the house, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Run of the house, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 21.9 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for View Queen Room - Non-Smoking

View Queen Room - Non-Smoking

View Queen Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 19.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Queen Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • 82.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Universal Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Universal Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 32.5 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Adjoining Twin Rooms - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Adjoining Twin Rooms - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
  • 42 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
  • 61.2 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

Hotel Forza Hakataeki Chikushi - GuchiⅠ

Free WiFi
Air conditioning
Breakfast available
Laundry
8.6 out of 10, Excellent, (1003)
The price is AU$128
includes taxes & fees
9 Dec - 10 Dec
Hotel Forza Hakataeki Chikushi - GuchiⅠ
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About the area

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013

What's nearby

  • Canal City Hakata - 16 min walk - 1.4 km
  • Fukuoka Anpanman Children's Museum - 3 min drive - 2.5 km
  • Tenjin Underground Mall - 3 min drive - 2.8 km
  • Marine Messe Fukuoka - 3 min drive - 3.5 km
  • Port of Hakata - 4 min drive - 4.7 km

Getting around

  • Hakata Station - 2 min walk
  • Higashi-Hie Station - 15 min walk
  • Fukuoka (FUK) - 8 min drive

Restaurants

  • ‪一番一竜 - ‬5 min walk
  • ‪てんぷら定食 あげな ヨドバシ博多店 - ‬5 min walk
  • ‪よかたい 総本店 - ‬1 min walk
  • ‪くいしんぼ - ‬2 min walk
  • ‪イタリアンバル バル道博多店 - ‬2 min walk

About this property

Tenza Hotel at Hakata Station

Upscale hotel near Canal City Hakata
Tenza Hotel at Hakata Station provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A lift, a TV in reception and smoke-free property
  • Multilingual staff, luggage storage and a front desk safe
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 120 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 40-inch flat-screen TVs with digital channels
  • Mini fridges, children's slippers and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,500 per night)
  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Trattoria W Hakata

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Frequently asked questions

Is Tenza Hotel at Hakata Station pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tenza Hotel at Hakata Station?

Self-parking is available for JPY 1500 per night.

What time is check-in at Tenza Hotel at Hakata Station?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tenza Hotel at Hakata Station?

Checkout is at 11:00 AM.

Where is Tenza Hotel at Hakata Station located?

Located in Hakata Ward, this hotel is within 1 mi (2 km) of Amu Plaza Hakata and Canal City Hakata. Marine Messe Fukuoka and Port of Hakata are also within 3 miles (5 km). Hakata Station is only a 2-minute walk and Higashi-Hie Station is 15 minutes.

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 537 reviews" "
Rating 8 - Good. 190 out of 537 reviews" "
Rating 6 - Okay. 34 out of 537 reviews" "
Rating 4 - Poor. 17 out of 537 reviews" "
Rating 2 - Terrible. 9 out of 537 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station so easy to just walk here from a train. Direct area around it is busy but a bit grimy. Still very walkable to shopping or to the street vendors
Stayed 2 nights in Nov 2024

8/10 Good

Yiu Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel outlook and common areas but a bit old and lack of maintenance inside the room. Location is walkable distance to the Train station and a lot of eating places around the hotel location.
Stayed 1 night in Nov 2024

10/10 Excellent

PAMELA

Stayed 1 night in Oct 2024

8/10 Good

Winnie

Travelled with partner
Liked: Property conditions & facilities
Nicely located near Hakata Station with a lot of places to shop and eat. The place was nicely run and staff are courteous and helpful. The other critics are there were obvious stains on the carpet by the bedside on all three rooms that I have stayed. Hope management can take notice. Apart from that I do recommend this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Cory

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property near Hakata Station
Stayed 5 nights in Oct 2024

10/10 Excellent

mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this property. Very good
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and the staff are very helpful and kind. Also it has a very good buffet breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelled awful, hotel was outdated, and there was very little in the way of amenities. Staff were not very welcoming or helpful. Great location but that was about it. Bathroom was outdated with lots of black mold on the tub. Definitely wouldn't reccomend.
Stayed 1 night in Oct 2024

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Halloween decorations and free candies for guests, plenty of amenities, amazing breakfast buffet, spacious room, free laundry is a plus! Amazing staff and customer service! Hotel very close to the airport, location is amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of restaurant nearby
Stayed 3 nights in Sep 2024

10/10 Excellent

Yoshiko

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very concenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hakata station and also right across to Yodobashi camera. Staffs were nice and helpful. Rooms are on the smaller side but enough to open a full suitcase in a corner
Stayed 1 night in Sep 2024

10/10 Excellent

ZILU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, very friendly staff
Stayed 4 nights in Aug 2024

6/10 Okay

john

Very below average. Did not clean or make bed daily.
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the stay!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, shopping mall just opposite to the hotel, 7-11 is next to the hotel, within 5 mins walk from Hakata station. The staff are nice and very helpful. Response to our questions are very quick no matter through Expedia app or face to face.
Stayed 1 night in Jul 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and friendly Staff! Love the eco friendly approach, and the limited hotel amenities. As a seasoned traveler with sensitive skin, It just makes sense to have everything I need with me. Great that there were so much amenities available just in case, and think it's funny to see other reviews people complaining about having to gather what they need ( FOR FREE ) in the amenities area of the lobby. I myself was Glad to not have to contribute to more unnecessary waste. The location is incredibly convenient- 5 minutes on foot to Hakata Station- 2 minutes in either direction to a Family Mart. I did not see or opt for the breakfast buffet. There is also a big multi level shopping center next to Hakata station with plenty of shopping and dining options. The best part for me was FREE laundry room ! I would highly recommend this hotel and am actually quite sad there aren't any other rooms available upon my return to Fukuoka for the last 2 days of my trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

mona

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed visiting Fukuoka, where some of our grand relatives were from . . . .
Stayed 6 nights in Jun 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spacious rooms
Travelling as a family of 3 pax makes booking a room a little inconvenient when balancing space and price when most are geared up for either singles or couples. We booked this spacious room and was perfect for us as we also needed the space for packing our last minute purchases into our luggage before heading home in a flight. For the price we paid, it was really good value for money plus the proximity to Hakata station was fantastic too. My only grouse was a particular male reception who was on duty the evening before my departure. I was hoping to book a large cab since we had a lot of luggage’s for next morning’s transfer to the airport. This portly guy said they don’t do bookings and we had to do this ourselves. This is highly unusual since all the hotels in our 15 day holiday did that for us. The following morning I decided to check the reception again when I checked out. The slender guy with specs without hesitation got us a (sliding cab which is essentially is a London cab) and managed to squeeze all of us in with the luggage’s. The note might want to check internally on this. Otherwise, it the location is fabulous for shopping, with Yodobashi store right across the street with others like AMU plaza and Kitte malls all nearby. Highly recommeded.
Stayed 2 nights in May 2024

10/10 Excellent

Diogo Filipe

Stayed 7 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, close to JR Hakata station
Overall good/standard experience. Front desk staff were polite and friendly. You will have to grab your own complimentary supplies like slippers, tooth brush, body wash cloth from the lobby and take it to your room, which I haven’t seen before but I guess it can cut down on cost? There is this “take your preferred shampoo/conditioner” pump station at the lobby too, which my wife thought was interesting. The room was quite standard sized, we had a regular twin bedroom, clean but has its wear and tear. About 7 min walk from JR Hakata Station which has a good selection of shopping.
Stayed 1 night in May 2024

10/10 Excellent

Lisa, Mililani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy friendly check in/out. Nice amenities. Great breakfast.
Stayed 1 night in May 2024