Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Club Mahindra mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
This property requires that guests have proof that they have stayed within India for 14 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.