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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Suite (Double Queen, Handicapped Impaired)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is AU$211
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Suite, Accessible (Double Queen, Handicapped)

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • SkyPark - 7 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg Space Needle, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities and a fireplace in reception. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, luggage storage and coffee/tea in reception
  • Outdoor furniture, a TV in reception and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Mini fridges, microwaves and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Weekly housekeeping

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 30 Sept 2024 start from AU$203.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self-parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Checkout is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Saint Mary's Catholic Church and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 290 reviews" "
Rating 8 - Good. 58 out of 290 reviews" "
Rating 6 - Okay. 14 out of 290 reviews" "
Rating 4 - Poor. 4 out of 290 reviews" "
Rating 2 - Terrible. 5 out of 290 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam Suriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely great. Very friendly staff, walkable to the main drag of restaurants and attractions, and the room was extremely comfortable. Will absolutely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and helpful. Room very comfortable. Great lacation..able to walk to most activities and shopping
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots were tight with a pickup truck. Not a lot of options
Stayed 5 nights in Sep 2024

10/10 Excellent

Hailung, Lisle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet because of away from the Main Street but still in walking distance. We can both enjoy smoking mountain sightseeing during the day time and walking around Gatlinburg Main Street. This hotel is pretty new and clean. staffs are friendly and helpful too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lots are clean and well marked but small and difficult to navigate
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, friendly staff, quite, very good breakfast, close to all entertainments, restaurants, and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay this past weekend. Staff were very friendly and helpful. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The room was incredible; large and very clean. The location is just a short walk to downtown. The beds are very comfortable. Highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2024

8/10 Good

Tim

Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was modern, clean and convenient but the front desk was understaffed with frustrated guests trying to check in with only one staff member helping while another looked on and walked away.
Stayed 1 night in Sep 2024

10/10 Excellent

Vince

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can see why this property is so highly rated!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shpend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with clean, spacious rooms, a large pool, a delicious breakfast and courteous reception service. The entire stay was enjoyable. Highly recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Deisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel was super clean and the staff were friendly. We enjoyed the free breakfast. We didn’t used our car much since it’s within walking distance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was built this year. The staff was awesome especially the dude from Jamaica . The only downside , and there is nothing they can do about it . Is the Surrounding property’s don’t look so good . There was trash all over some persons yard including Furniture, All that being said at no time did I feel unsafe and I would definitely stay there again without question . It has an indoor pool and is a short distance to the strip .
Stayed 2 nights in Sep 2024

8/10 Good

Aeman

Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family
Clean nice and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel as well as the surroundings
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose G

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, hotel almost seemed new. If you want to see a bear every night this is the hotel to be at. We saw one or two every single night! Stayed for 5 days and didn’t want house keeping but they kept up with towels and things we needed! Definitely recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie, Knoxville

Motel is very new with nice rooms. It is about a 15 minute walk to the Main Street. Coming back it is all uphill
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if youre looking for something new and modern without being super expensive. Only a few blocks walk to get in the heart of town on their main street. Lots of family activities to do, and the ripleys and other museums reminded me of something like Orlando, Ocean beach maryland, etc. Would book again.
Stayed 1 night in Jun 2024

10/10 Excellent

Camilo

Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Aug 2024