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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Parking included
  • Air conditioning
The current price is AU$113
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Gatlinburg Downtown-Convention Center

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, (538)
The price is AU$142
includes taxes & fees
17 Feb - 18 Feb
Comfort Suites Gatlinburg Downtown-Convention Center
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About the area

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 3 min drive
  • Ripley's Aquarium of the Smokies - 4 min drive
  • SkyPark - 4 min drive
  • Gatlinburg Convention Center - 5 min drive
  • Wild Bear Falls Indoor Water Park - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies
A corner/local shop, a firepit and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Express check-out, a TV in reception and outdoor furniture
  • A lift, a computer station and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Baths and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized fridge/freezers and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at MainStay Suites Gatlinburg Downtown Area?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Gatlinburg Downtown Area on 23 Feb 2025 start from AU$113.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Gatlinburg Downtown Area?

Self-parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is 1.2 mi (1.9 km) from Roaring Fork and within 3 miles (5 km) of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Historic Ogle Log Cabin and Traffic Light #3 are also within 2 miles (3 km).

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 190 reviews
Rating 8 - Good. 34 out of 190 reviews
Rating 6 - Okay. 11 out of 190 reviews
Rating 4 - Poor. 5 out of 190 reviews
Rating 2 - Terrible. 15 out of 190 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Very clean and wonderful breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Lynne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great! The breakfast was mediocre. The other guests were noisy.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek running through the property was peaceful
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room, plenty of storage. Had a great time overall
Stayed 4 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the friendliness of the staff!! They were excellent and the rooms were clean and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID DANIEL

Stayed 8 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pamela

Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing, super clean with everything that you need, I will definitely come back!
Stayed 1 night in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Amenities
Great room
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WANDA, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is new, clean and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Stayed 5 nights in Oct 2024

10/10 Excellent

Genesis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a new property, so is obvious it feels really nice. We loved staying here. They have almost everything that you need inside. Their breakfast is good. The pool was warm. My only complaint is they should have quarters for the laundry area. How you offered a service and don't have quarters!? So if you come here and want to wash and dry your clothes, make sure you have change. Other than that my family have a pleasant stayed. We love Gatlinburg.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin C

Stayed 2 nights in Oct 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
easy and clean
Stayed 1 night in Oct 2024