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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
3 restaurants, lunch served
Deep-tissue massages, Swedish massages, 2 treatment rooms, massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
The price is AU$328
Price available on 1/12/2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Hairdryer
Private bathroom
Pet friendly
Iron/ironing board
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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Exterior
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Hot tub
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Kids pool
8.8 out of 10, Excellent, (1492)
The price is AU$223
includes taxes & fees
19 Nov - 20 Nov
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About the area

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk
  • Anakeesta - 5 min drive
  • Ripley's Aquarium of the Smokies - 5 min drive
  • SkyPark - 6 min drive
  • Gatlinburg Convention Center - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 64 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬6 min drive
  • ‪Cliff Top Grill & Bar - ‬6 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale family-friendly hotel near Ripley's Aquarium of the Smokies
Close to Wild Bear Falls Indoor Water Park, Westgate Smoky Mountain Resort & Water Park provides mini golf, a playground and laundry facilities. Treat yourself to a deep-tissue massage at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Fitness classes are offered at the health club; the property also has a bar, a business centre and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and express check-out
  • A water park (surcharge), barbecues and ATM/banking services
  • Concierge services, a gift shop and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 6 February:
  • Water park

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access starts at 9:00 AM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 1 Dec 2024 start from AU$276.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

This family-friendly Gatlinburg hotel is within 1 mi (2 km) of Wild Bear Falls Indoor Water Park and Traffic Light #1. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 3 miles (5 km).

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 179 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 70 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was OK. The room we were in was extremely small and stuffed with furniture. The AC did not work. The onsite restaurant was bad. The service and food are definitely lacking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
My parents are owners have been for 15 years. Love coming up when they're here. Great place..
Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location and the building are very nice, the cleaning and front desk staff is very kind, the waterpark charge and the parking are not good, the resort is timeshare oriented not hotel oriented
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff got us another room when there was a problem with our first room.
Stayed 1 night in Sep 2024

10/10 Excellent

Rikiya

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Rekha, East amherst

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Schuyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot up in the mountains, very kind folks working there. Felt like home. View is incredible.
Stayed 4 nights in Aug 2024

10/10 Excellent

jair

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 3 nights in Jul 2024

8/10 Good

Liudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Vietta

Stayed 1 night in Jul 2024

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all! We will definitely book again!
Stayed 5 nights in Jun 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Jonathan

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
Spiders in the room, Staff was extremely rude, no towels, soap, toilet paper. Called house keeping and towels arrived 12 hours later!!! Terrible establishment
Stayed 3 nights in Jun 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reserved a studio villa for my family, WG went beyond my expectations! The back porch we got was facing the mountains! It was a spectacular view! It was a memorable vacation for all of us!
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, tons of activities, and friendly staff. Great place for families!
Stayed 3 nights in Jun 2024

2/10 Terrible

cynthia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great for families who don’t intend on staying on the property. If you intend to have the hotel be your whole stay like us, don’t go. If you want to relax by the pool, don’t go it’ll be impossible. Pools are packed. Property very crowded. The the relaxing time away from home we planned. No balcony or outside chairs at your room. We had one window the size you’d find in a bathroom. We left early!!!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are beautiful but the staff is the best, very friendly.
Stayed 4 nights in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
It was ok, check in takes a very long time so if you plan on checking in right at 3pm it will be more like 5 to 6pm.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome The water park is great The views are amazing I would highly recommend The staff top notch probably the best resort I've ever stayed at in the US.
Stayed 6 nights in Mar 2024