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DoubleTree Resort by Hilton Hotel Penang

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
Exterior
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
Exterior
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is AU$104
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

In-room safe, desk, laptop workspace, blackout curtains

King, Suite, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area

Family Suite, 2 Bedrooms, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

King, Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 31 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 31 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 2 Bedrooms, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 64 sq m
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - twin
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Deluxe Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 179 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

King, Premier Room, Balcony, Sea View

King, Premier Room, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

In-room safe, desk, laptop workspace, blackout curtains

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King-Balcony

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Suite King-Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Terrace Suite With Sea View

In-room safe, desk, laptop workspace, blackout curtains

King Terrace Suite With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room With Sea View And Balcony

In-room safe, desk, laptop workspace, blackout curtains

Premier King Room With Sea View And Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite With Terrace

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite With Terrace

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room With Balcony High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Room With Balcony

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Family Room With Balcony

  • Sleeps 5
  • 2 Single Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for One-Bedroom Suite,Sea View,1 King,Balcony

In-room safe, desk, laptop workspace, blackout curtains

One-Bedroom Suite,Sea View,1 King,Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Family Suite With Sea View And Terrace

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Family Suite With Sea View And Terrace

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout curtains

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

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Pool
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Parking included
8.2 out of 10, Very good, (1002)
The price is AU$138
includes taxes & fees
25 Nov - 26 Nov
Shangri-La Golden Sands, Penang
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About the area

Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

What's nearby

  • Batu Ferringhi Beach - 12 min walk - 1.1 km
  • Ferringgi Beach - 7 min drive - 3.6 km
  • Gurney Drive - 8 min drive - 7.4 km
  • Gurney Plaza - 9 min drive - 8.1 km
  • Penang Hill - 17 min drive - 15.9 km

Getting around

  • Penang Sentral - 48 min drive
  • Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

  • ‪Kedai Makanan Lidiana - ‬2 min drive
  • ‪Axis Lounge - ‬2 min walk
  • ‪Biru Biru On The Island - ‬16 min walk
  • ‪Penang Tanjung Bungah Goreng Pisang - ‬19 min drive
  • ‪Sim Lim Cafe - ‬19 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

Upscale family-friendly hotel near Ferringgi Beach
Located close to TeddyVille Museum, DoubleTree Resort by Hilton Hotel Penang provides a corner/local shop, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial or a deep-tissue massage. The on-site international cuisine restaurant, Makan Kitchen, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • Wedding services, multilingual staff and tour/ticket information
  • A 24-hour front desk, a gift shop and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 316 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Baby baths and free infant beds
  • Rainfall showers, bidets and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,960 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 68.00 for adults and from MYR 34.00 for children
  • Self-parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on 26 Nov 2024 start from AU$103.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self-parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

This family-friendly George Town hotel is located by the ocean, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 338 out of 783 reviews" "
Rating 8 - Good. 293 out of 783 reviews" "
Rating 6 - Okay. 76 out of 783 reviews" "
Rating 4 - Poor. 49 out of 783 reviews" "
Rating 2 - Terrible. 27 out of 783 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chaixien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Faseeha

Stayed 4 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there were no restaurants or shopping options near the hotel use of Grab cars was a inexpensive ride to anywhere you wanted to go
Stayed 12 nights in Oct 2024

10/10 Excellent

Zaharin

Stayed 1 night in Sep 2024

10/10 Excellent

charlotte

Excellent service especially all staff very helpful when my husband need help to hospital
Stayed 3 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a balcony. Nice to have a beach across the way. The restaurant makes a nice breakfast. Had a steak sandwich with chips that was also quite good. You can take the bus in to town. May be a bit tricky to get a grab ...depending on time of day. I would stay again for sure.
Stayed 2 nights in Sep 2024

8/10 Good

Susan Margery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location away from busy tourist areas. Easy to get around as the hotel is on a main road and bus route. Great staff. Rooms need a refresh. Great for short stay.
Stayed 14 nights in Aug 2024

10/10 Excellent

Chee Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
The premise is nicely situated in Batu Ferringhi. The staff is very friendly and the hotel vibe is also very good. The lobby in particular is very nicely designed. The stay was also very comfortable and the rooms are spacious. The breakfast quality is fair, but can be improved a little more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin, Birkenhead

Liked: Cleanliness, property conditions & facilities
The staff were really nice, the pool was really great, the buffet breakfast every morning had massive amounts of choices. There is a small beach right across the road (the hotel has a private footbridge providing easy access) but nothing else within walking distance - the road is very busy with no sidewalks.
Stayed 6 nights in Aug 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid range hotel but very far from the city
Service was good, had a couple of staff who seem to have encountered many demanding guests before so their response to us was as though we had already asked many times when we were just asking the first time. But other staff were fabulous! We had issues with the door lock (had to reset a few times) and the safe was not working. However it was resolved quickly so not big an issue. They are busy in the morning so not the best time to call for help in the morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Narinder Singh Sidhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Keith

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personally the Best Room ever.
The staff and service were excellent. The family suite was the first time we ever got such a room. Perfect for our family of 5. Although 2 of our kids had to share a bed it was big enough for them! Definitely enough space for an extra bed if we had wanted to order it. The room was super spacious. With a large living n dining area. Only 4 dining chairs but with a roller office chair, we could sit down as a family to meals. We were there to chill and it was a real relaxing time. We got ocean view so sunsets were amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

anbha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jing

Stayed 3 nights in Jul 2024

8/10 Good

Tsz Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jul 2024

8/10 Good

Rajvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Pei Pei Juliet, Singapore

Liked: Amenities
Disliked: Cleanliness
My room came with a broken tap handle. The phone as extremely dirty. With some crumbs of dirt and the speaker was extremely smelly! I was taking a late shower as I checked in late on arrival day. And good thing the broken tap handle didn’t land on my foot. My room now is 433. When I called for house keeping, it took very long. Despite this, The staff which help me with the check was very polite and helpful. I love the batu Ferringhi beach area and I always love coming back to the double tree Hilton. But for this trip it was such disappointment. I hope they will be more mindful when cleaning for the next guest in future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jul 2024

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Ong

Travelled with family
Disliked: Amenities, property conditions & facilities
dinning waiting tooooooooooo long time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahshida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the limited transport options, I really like the facilities and rooms in the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Selbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff, delicious meals served downstairs, clean and comfortable room
Stayed 3 nights in Jun 2024

4/10 Poor

Soon Yong

Travelled with family
Disliked: Cleanliness, staff & service
Slow service, inefficient staff. Check in slow. Have to run up & down to get room key and waited for 1 hour for the room key
Stayed 2 nights in Jun 2024