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Merlin Hotel

2.5 star property
Hotel with free parking, a short walk to Swettenham Pier Cruise Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Merlin Hotel

Terrace/patio
Front of property
Lobby
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio (Twin)

Studio (Twin)

Studio (Twin)

Highlights

Air conditioning
LCD TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Studio

Family Studio

Family Studio

Highlights

Air conditioning
LCD TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
LCD TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Front of property

Capital O 90897 Island City Hotel

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
8.6 out of 10, Excellent, (15)
The price is AU$29
includes taxes & fees
9 Dec - 10 Dec
Capital O 90897 Island City Hotel
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About the area

Map
No 1 Lebuh, Georgetown, George Town, Penang, 10200

What's nearby

  • Pinang Peranakan Mansion - 3 min walk - 0.3 km
  • Padang Kota Lama - 3 min walk - 0.3 km
  • Penang City Hall - 4 min walk - 0.4 km
  • Swettenham Pier Cruise Terminal - 6 min walk - 0.5 km
  • KOMTAR - 2 min drive - 2.0 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪Constant Gardener Coffee - ‬1 min walk
  • ‪Two Frenchies Cafe Bistrot - ‬2 min walk
  • ‪The Leaf Healthy House - ‬2 min walk
  • ‪Eng Loh Hotel - ‬2 min walk
  • ‪Irama Dining - ‬1 min walk

About this property

Merlin Hotel

Hotel near Swettenham Pier Cruise Terminal
Close to KOMTAR, Merlin Hotel provides amenities such as a corner/local shop. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Tour/ticket information, a 24-hour front desk and a vending machine
  • A front desk safe
Room features
All guest rooms at Merlin Hotel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:30 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Merlin Hotel Penang
Merlin Hotel
Merlin Penang
Merlin Hotel George Town
Merlin George Town
Merlin Hotel Hotel
Merlin Hotel George Town
Merlin Hotel Hotel George Town

Frequently asked questions

Is Merlin Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Merlin Hotel?

Self-parking is free at this property.

What time is check-in at Merlin Hotel?

Check-in start time: 2 PM; check-in end time: 4:30 PM.

What time is check-out at Merlin Hotel?

Checkout is at noon.

Where is Merlin Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of SENTRAL College Penang and Swettenham Pier Cruise Terminal. Fort Cornwallis and Padang Kota Lama are just steps away.

Merlin Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 8 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kai Leung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complaint against the Hotel which collected extra charges of twenty Malaysian ringgit (RM20.00). Such charges should have been collected by Expedia when I booked the hotel room. Complaint against Expedia which does not follow up my complaint even after I have sent the scan copy of receipt of those extra charges via email. Of course, the receipt was obtained only after the severe disputes with Hotel. The Hotel is unreasonable.
Stayed 2 nights in Oct 2024

8/10 Good

Sim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location good for food and pier
Stayed 8 nights in Oct 2023

6/10 Okay

William

Stayed 2 nights in Sep 2023

6/10 Okay

Monica, Selangor

Business traveller, Travelled with partner
Like the location, accessible to main sites in Georgetown
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, clean and comfortable and good value
Merlin guesthouse was great, the staff were all very friendly and helpful, they checked each day if we wanted our room cleaned. The room was a good size, with a comfortable bed. Bathroom was a wet room, but kept very clean. Location was good, short walk to many bars/restaurants and the hop on hop off tourist bus had a stop just round the corner.
Stayed 4 nights in Feb 2018

6/10 Okay

Gary, Bangkok

Liked: Cleanliness, staff & service
Convenient location
This is an OK hotel - nothing outstanding about it and nothing really disappointing about it. The location is convenient and quiet. The staff friendly and helpful. The room is generally Comfortable and OK. There was no minibar but there was a cold water dispenser in the hallway. Bed was comfortable enough. Internet connection was OK. The hotel didn't appear to have any lifts, but the guest rooms seemed to all be situated on the first and second floors, so not too bad really.
Stayed 2 nights in Jul 2017

8/10 Good

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DALILAH

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Philip, London

Liked: Cleanliness, staff & service
Disappointed
First impression was feeling a little disappointed. I'm not sure what the difference is between a hotel and a hostel, but this definitely felt like the latter. The reception is found on the first floor up narrow stairs by the side of the restaurant kitchen. The staff are really nice and very welcoming, and the room was fine - I'm a traveller, so I am perfectly comfortable in basic hotels (but after Thailand, I thought I would get more for the price). No, what gives this hotels poor rating was that I was awoken in the early hours by people (shouting or playing video games). The hotel responded well to my complaint after the first night, but when my sleep was disturbed the second night I gave up and moved to another hotel. I can tolerate a lot with accommodation, but can't stay in a place where I can't get a good night's sleep.

6/10 Okay

Mathew

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room quite big n clean...i like it

6/10 Okay

Madrussi

8/10 Good

Wong, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merlin is Clean.
Merlin Hotel has attached shower which is important to our convenience. The entrance is narrow and not so inviting but the room is clean and comfortable. Very satisfactory.

6/10 Okay

HON CHING

Disliked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Anke

Disliked: Room comfort
Mehr ein Hostel, aber zweckmäßig
Das Merlin Hotel ist einfach und zweckmäßig für ein oder zwei Nächte. Die Matrazen und Handtücher dünn und durch das Gemeinschaftsbad für die Zimmer ohne eigenes Bad ist es relativ laut, da es ständig genutzt wird und die meisten Gäste die Türen nicht leise schließen können. Die Rezeption hat leider unseren Weckruf vergessen. Das Hotel liegt mitten in Little India und auch die Backpackermeile Love Lane ist fussläufig gut zu erreichen. Max. 10 Gehminuten (auch mit Koffer) zum Swettenham Pier, von wo die Fähren nach Langkawi starten.
Stayed 2 nights in Dec 2018

8/10 Good

Rolf

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

YULIYA

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buono ma non aspettatevi lusso
Buono per il rapporto qualitá prezzo. Splendida vista camera deluxe. Buona anche la pulizia ma... in 3 gg non han cambiato gli asciumani e non ci han dato carta igenica pulita.. che in un 3 stelle é quello che ti aspetti. Il buffet buono ma orientato piú alla colazione asiatica (riso pollo zuppe, etc...) se prenotate qui affittate un mezzo se no siete bloccati in mezzo al nulla, solo un centro commerciame molto turistico in zona. Altra nota. La piscina la puliscono di giorno quando é aperta con gli ospiti.. non si capisce perché!
Stayed 1 night in Jan 2018

8/10 Good

tet, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
要塞近し
コーンウォリス要塞、旧市庁舎やバス停も近くにあり観光に非常に便利。 客室は広くはないが清潔で、値段を考えると満足できました。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs! Don't stay here!
Worst Hotel ever! Bedbugs, dirty and smelly!! You can stay at the big hotel Bellavista at almost the same price!

6/10 Okay

Jordi

Disliked: Room comfort
Eenvoudige accomodatie op goede locatie
Eenvoudig, schoon, zeer kleine badkamer. Locatie prima. Ontbijten kan lastig zijn omdat de meeste winkels rond 11 uur open gaan en ontbijt niet inbegrepen is.

8/10 Good

Willem, Flevoland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing wrong
Prima hotel: vriendelijk personeel en een private gratis parkeerplek