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The Frame Guesthouse - Hostel

2.0 star property
Hostel in George Town, near Swettenham Pier Cruise Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Frame Guesthouse - Hostel

Garden
Property entrance
Bed in 4-Bed Female Dormitory Room
Restaurant
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Bed in 4-Bed Female Dormitory Room

Bed in 4-Bed Female Dormitory Room

Bed in 4-Bed Female Dormitory Room

Highlights

Air conditioning
Premium bedding
Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 8-Bed Mixed Dormitory Room

Bed in 8-Bed Mixed Dormitory Room

Bed in 8-Bed Mixed Dormitory Room

Highlights

Air conditioning
Premium bedding
Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Private Bathroom

Double Room with Private Bathroom

Double Room with Private Bathroom

Highlights

Air conditioning
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Shared Bathroom

Double Room with Shared Bathroom

Double Room with Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
Front of property

Capital O 90897 Island City Hotel

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
8.6 out of 10, Excellent, (21)
The price is AU$27
includes taxes & fees
5 Jan - 6 Jan 2025
Capital O 90897 Island City Hotel
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About the area

Map
168, Lebuh Chulia, Georgetown, George Town, Penang, 10200

What's nearby

  • Pinang Peranakan Mansion - 7 min walk - 0.7 km
  • Padang Kota Lama - 9 min walk - 0.8 km
  • Penang City Hall - 11 min walk - 0.9 km
  • Swettenham Pier Cruise Terminal - 14 min walk - 1.2 km
  • KOMTAR - 16 min walk - 1.4 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Nasi Kandar Imigresen - ‬1 min walk
  • ‪Pitaya by Juice Code - ‬1 min walk
  • ‪Nasi Kandar Beratur - ‬1 min walk
  • ‪Old Trafford Burger - ‬1 min walk
  • ‪Ramzan Nasi Kandar - ‬2 min walk

About this property

The Frame Guesthouse - Hostel

Hostel near Swettenham Pier Cruise Terminal
Located close to KOMTAR, The Frame Guesthouse - Hostel provides a terrace, a garden and a library. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Coffee/tea in reception, tour/ticket information and luggage storage
  • Smoke-free property and a TV in reception
Room features
All guest rooms at The Frame Guesthouse - Hostel offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hairdryers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Frame Guesthouse Hostel Penang
Frame Guesthouse Hostel
Frame Guesthouse Penang
Frame Guesthouse
The Frame Guesthouse Penang/George Town
Frame Guesthouse Hostel George Town
Frame Guesthouse George Town
The Frame Guesthouse
The Frame Hostel George Town
The Frame Guesthouse - Hostel George Town
The Frame Guesthouse - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is The Frame Guesthouse - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Frame Guesthouse - Hostel?

The Frame Guesthouse - Hostel doesn't offer parking.

What time is check-in at The Frame Guesthouse - Hostel?

Check-in start time: 3 PM; check-in end time: 10:30 PM.

What time is check-out at The Frame Guesthouse - Hostel?

Checkout is at noon.

Where is The Frame Guesthouse - Hostel located?

Located in Downtown George Town, this hostel is within a 15-minute walk of Kapitan Keling Mosque and Swettenham Pier Cruise Terminal. Goddess of Mercy Temple and Armenian Street are also within 5 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHOGO

Stayed 1 night in Oct 2024

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miss Yang at the front desk is very kind and helpful. The location is within easy access to everything, there are a great variety of food options around.
Stayed 2 nights in Aug 2024

8/10 Good

Lee Choon

Liked: Cleanliness, staff & service
budget
Stayed 1 night in Jul 2024

8/10 Good

Lee Choon

Liked: Cleanliness, staff & service
cost saver
Stayed 1 night in Jul 2024

6/10 Okay

Grace

Disliked: Amenities, property conditions & facilities
Good location and easy check in and check out. The third floor doesnt have a bathroom so you have to go down to the lower levels anytime you need to do something. Facilites are fine but a lot of moisquitoes
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Noisy but overall pretty good
Hostel was pretty comfortable, but no provacy curtains. Really loud as opposite the mosque amd a major road, the ear plugs provided help very little, even though i realise that is not their fault. Just be aware of a 5am wake up call every morning. Showers and toilets separated and just like the pictures. Not social at all though. Overall good but depends on how heavy a sleeper you are
Stayed 3 nights in Mar 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful happy staff. Great spot with heaps of charm in a central location. It's an older building but well updated and kept. Good aircon and wifi. Ask for a room away from Chulia st though, its really loud.
Stayed 5 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right at the heart of the city and in front of Kapitan Keling Mosque, one of the many landmarks and touristic attractions of Georgetown. The staff was very polite and helpful, and the property is very nice and has this very nice style. Our room was spacious, very comfortable and we had a very nice view from the mosque (only issue was being awakened by it at 5 AM every morning, but they had earplugs at the reception to help with that).
Stayed 2 nights in Jan 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

SAMKI

Liked: Staff & service
Could be better
The room smelled musty so I couldn’t sleep all night long. I was on the top bunk and it was dark so I fell when I tried to come down. The other occupants took the aircon remote control so it got really hot and humid at night. There were many bugs in the room and the washroom area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elijah James

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Nipu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The first night I was in an 8 bed mixed dorm and it was very noisy. There is a mosque nearby and I was woken up at 5:30am and 6:30am from it. I was also able it hear noise form people walking outside of the room. The next two nights, I was in a 4 bed female dorm and it was so much better. It was very quite.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it 😍 I do strongly recommend it for all 👍👍
Stayed 2 nights in Dec 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in George!
Great location. Heart of Georgetown. Easy to walk around or less than 2 mins to a bus stop in either direction. Street art, food, bars are all right there. Friendly staff and enough space to get some quiet time in one of several common areas. Has a TV area but I never watched anything so can’t say much on that. Was there for 7 nights and slept great every night. The prayers can be loud, but I don’t know if anywhere in the area is quiet, so buy some earplugs if you are a light sleeper.
Stayed 1 night in Sep 2019

8/10 Good

Kyungmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay with short stay
First of all, the staffs are superb nice. Thank you so much. I stayed in dorm and there was no curtain. There is a window in the room but it cannot be opened, and the light came from the hallway through the window was bothering me when I sleep.
Stayed 1 night in Dec 2018

8/10 Good

Nurul, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing is good except for the towel. Not so clean, eventhough i have requested for a second towel. Just remember to bring your own towel. Other than that, I have a pleasant stay
Stayed 2 nights in Oct 2018

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very nice and helpful the whole time we were there. We decided to book an extra night and they were accommodating with letting us check in early to the other room so we could leave our stuff there. The beds weren’t too comfortable but the biggest issue was that the walls and floors are super thin so you can hear everything. Rooms and bathrooms were fine and clean
Stayed 2 nights in May 2018

10/10 Excellent

Jeyson, Vietnam, Saigon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in the heart of George Town, easy to go to the Bus Terminal and explore all about George Town. Just walk out and then your adventure start. Lovely condition and cleanliness is great. Simplest but can't ask for more. All guest here should be pleased with the bathroom and toilet, very clean. The price is reasonable for all traveler, especially the backpacker :)
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Penang home base
Look, it's not a high-end hotel, and you get what you pay for. But it's a fine place from which to explore Penang, and the staff is very friendly and helpful. Breakfast is a simple affair (fresh fruit, strong coffee, tea, bread for toast, kaya, fruit jam, and butter). Wash up your dishes when you're done. It's fine, but instead of filling up on this, consider checking out the tasty and cheap street food, nearby. My double room with ensuite bath smelled a bit musty and had only a window facing the inside common bathroom area, which was quite noisy (hearing people showering and brushing their teeth), but the A/C and wifi worked. The ensuite bath consisted of an in-room sink, and then the toilet and shower were in a small separate room with sliding door - the type common in Asia where the toilet gets wet when you shower. But the hot water was reliable and consistent. Two things bothered me: 1) The "private" bath had recently been used, prior to my evening check-in. The toilet was wet, and there were wet footprints on the bath mat. Not what I had expected to find upon arrival. 2) There was some type of plumbing issue, causing the toilet to gurgle/back up when others were showering or flushed elsewhere in the building. I found it stressful, but the toilet did NOT actually ever overflow during my stay. Earplugs are a must.

10/10 Excellent

Guinnevere Allen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Accommodations with Ammenties!
This is the best accommodations in Penang, Malaysia! The extra space, ammenities, big wash rooms, considerate staff, and comfortable beds with a central location to restaurants/shops/historical sites make for an excellent stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good place to stay. Great location. Dont have anything negative to say.

8/10 Good

Emma-Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Leider hatte ich in dem Doppelzimmer Bettwanzen. Außerdem ist es extrem laut, wenn man ein Raum in der Nähe von der Bar hat
Stayed 2 nights in Oct 2024

10/10 Excellent

Sho

Liked: Cleanliness, staff & service, property conditions & facilities
Calm and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 6 nights in Jul 2024