Glen Spey Holidays from AU$3,474

An excellent location, small kitchen with microwave, coffee machine and small refrigerator made the stay excellent

Amazing property, had an amazing stay

The Chatwal is very central to Times Square and other iconic buildings. The members of staff were extremely helpful and accommodating. We had the best trip to NYC and will recommend the Hotel to others

Under the guise of sustainability, they built a cheap hotel that should be rated 4 stars at most, certainly NOT 5 stars. Everything is cheap and low quality, from the time you walk through the front door, greeted by someone who is dressed like he is going to the mall, certainly not a sharp, elegant and clean looking uniform. Same with the room, cheaply built, horrible closets, Motel-8 level of towels and bed sheets. But they charge you for a 5-star experience! Location is great but the hotel is not

The rooms was impeckable in its' cleaniless and the turn down service was very nice. Cloean, comfortable, very quite and walking distance to shopping and resturants. The wifi worked well for the first 2 days but not well during the day of my departure. The front desk staff was very friendly but not effecient. Case in point, when I checked in I asked for a nearby watch / jewary store location. I was told they would call me - never happened. I asked for a 9am wakeup call - it came 30 minutes late. I'd give the hotel a 4 star - only becuase the staff follow through was poor.