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Sure Hotel by Best Western Center

3.0 star property
Escape to this eco-friendly haven where attentive staff meet modern comforts. Enjoy your morning coffee while reading newspapers or exploring nearby attractions.

Photo gallery for Sure Hotel by Best Western Center

Family Room, Multiple Beds, Non Smoking (with Sofabed)
Reception
Exterior
Family Room, Multiple Beds, Non Smoking (with Sofabed)
Dining
Located near Nordstan Shopping Center, Sure Hotel by Best Western Center offers a welcoming atmosphere with breakfast buffet, a sunny terrace, and convenient dry cleaning services. With free in-room WiFi and helpful staff that have impressed previous guests, you can unwind in the lobby with newspapers or grab a quick bite from the snack bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$106
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 20.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Hallway

Sure Hotel by Best Western Allen

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
7.6 out of 10, Good, (1006)
The price is AU$106
includes taxes & fees
23 Feb - 24 Feb
Sure Hotel by Best Western Allen
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About the area

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • The Avenue - 13 min walk
  • Nordstan Shopping Center - 13 min walk
  • Nya Ullevi Stadium - 4 min drive
  • Liseberg Amusement Park - 5 min drive
  • Scandinavium - 6 min drive

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Mr Cake - ‬4 min walk
  • ‪Schnitzelplatz Lagerhuset - ‬4 min walk
  • ‪Zamenhof - ‬3 min walk
  • ‪Café Gazette - ‬3 min walk
  • ‪Shiraz - ‬2 min walk

About this property

Sure Hotel by Best Western Center

Eco-certified hotel near Nordstan Shopping Center
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Self-parking (surcharge), a TV in reception and free newspapers
  • Luggage storage, a lift and smoke-free property
  • Coffee/tea in reception, a 24-hour front desk and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 200 per day)
  • Street parking available
  • Parking on site (SEK 200 per day)
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for SEK 0 per night

Payment types

Important information

Optional extras

  • Self-parking fee: SEK 200 per day
  • Nearby parking fee: SEK 200 per day (66 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 2 Mar 2025 start from AU$106.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self-parking is available for SEK 200 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Checkout is at noon.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this eco-certified hotel is within a 15-minute walk of Kungsgatan and Nordstan Shopping Center. Liseberg Amusement Park is 1.7 mi (2.7 km) away. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

Sure Hotel by Best Western Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 207 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

8/10 Good

Mansoor, London

Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, room comfort
Good value, great service looks a little dated
Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

Bin

Liked: Cleanliness, staff & service, amenities
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Stayed 2 nights in Jun 2024

6/10 Okay

Carina

Travelled with group
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet. I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Arne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Stayed 3 nights in Jan 2024

8/10 Good

darren

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back in Göteborg!
Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023

10/10 Excellent

Samuel

Stayed 1 night in Jul 2023

10/10 Excellent

Bernadette

Stayed 2 nights in Apr 2023

10/10 Excellent

Alexander

Stayed 1 night in Jul 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. The staff were so nice and helpful! The room was small and clean. It worked well for us
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location with misleading parking situation
Good and central stay. A bit noisy both from passing trams as well as the room above as we could hear them walking upstairs. The parking however, there is no parking with the hotel, but rather a public paid parking across the street. Even the person in the reception wondered why it keeps saying the hotel has parking when it does not. As for the suggestion that it would be 100-200 SEK/day, that's just not true. We ended up paying 600 SEK for 1½ day.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel (rooms are a bit older, but nice), excellent breakfast. Coffe and cookies during the day are great idea.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Mir Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Lasse

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Probably the worst room possible
We booked a room with two extra beds for our two kids. The room had a street view. First of all, there is no ventilation what so ever in the room, so the room was really hot. To reduce the temperature, the window needs to be opened against the very heavily trafficked street ( including the tram) The street was also heavily trafficked by drunk people at the night who shouted right in to the room. We didn’t manage to close the windows until in the morning when we realized it was not mounted correctly - and you had to push it to the side before closing it. The bed was lumpy and the pillows felt like they had a few years of use behind them. Overall I didn’t get more than maybe four hours of really bad sleep before driving to the ferry. There are no affordable parking spots in the vicinity. The upside was the staff who was very helpful at breakfast (breakfast was more than ok) and checkin - although you can’t get more than one key for your room (it’s the old type with the holes in it). Although being very close to the port - I will not choose this hotel again ever, and the hotel is probably the worst three star hotel I have visited.
Stayed 1 night in Jul 2021

10/10 Excellent

YUK LING

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Roberto

Liked: Cleanliness
Disliked: Property conditions & facilities
So wierd place
First of all the hotel does not even have the name on the wall. I was confused and walked around the whole building 2 times before i finally enter and asked for directions. The answer i got was "We belong to a larger corporate, thats why we don´t have the right name on the wall.." Okay? I don´t see that logic in that at all.. Room was clean but you hear people from both your own floor and above you. Breakfast was okay, but in total silence and so cold i considered get my jacket. But here is the wierdest part. They have opposite keys. So i opened my door and went in. But the door does not lock after you enter. I found out in the morning that i had been sleeping with an unlocked door all night... So yes, i was in a hurry and took something cheap. But this was a little bit to much for me. Not staying here anymore and i recommend you to not do it aswell.
Stayed 1 night in Jan 2021

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À nice stay in every way.
Stayed 9 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in single room. great value for price. upsides: modern rooms w good curtains, inviting lobby w coffee and juice. Downsides: hardwood floors so you easily hear the people above you. Old pipes which squeak. Great place for 1 or 2 nights.
Stayed 1 night in Oct 2020