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Sure Hotel by Best Western Center

3.0 star property
Escape to this eco-friendly haven where attentive staff meet modern comforts. Enjoy your morning coffee while reading newspapers or exploring nearby attractions.

Photo gallery for Sure Hotel by Best Western Center

Family Room, Multiple Beds, Non Smoking (with Sofabed)
Dining
Reception
Family Room, Multiple Beds, Non Smoking (with Sofabed)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is AU$91
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 20.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Hallway

Sure Hotel by Best Western Allen

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
7.6 out of 10, Good, 1,007 reviews
The price is AU$106
includes taxes & fees
9 Mar - 10 Mar
Sure Hotel by Best Western Allen
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About the area

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • Nordstan Shopping Center - 13 min walk
  • Gothenburg University - 16 min walk
  • Nya Ullevi Stadium - 4 min drive
  • Liseberg Amusement Park - 5 min drive
  • Scandinavium - 6 min drive

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Mr Cake - ‬4 min walk
  • ‪Schnitzelplatz Lagerhuset - ‬4 min walk
  • ‪Zamenhof - ‬3 min walk
  • ‪Café Gazette - ‬3 min walk
  • ‪Shiraz - ‬2 min walk

About this property

Sure Hotel by Best Western Center

Eco-certified hotel near Nordstan Shopping Center
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Self-parking (surcharge), a TV in reception and free newspapers
  • Luggage storage, a lift and smoke-free property
  • Coffee/tea in reception, a 24-hour front desk and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 200 per day)
  • Street parking available
  • Parking on site (SEK 200 per day)
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for SEK 0 per night

Payment types

Important information

Optional extras

  • Self-parking fee: SEK 200 per day
  • Nearby parking fee: SEK 200 per day (66 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 3 Mar 2025 start from AU$90.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self-parking is available for SEK 200 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Checkout is at noon.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this eco-certified hotel is within a 15-minute walk of Kungsgatan and Nordstan Shopping Center. Liseberg Amusement Park is 1.7 mi (2.7 km) away. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Sure Hotel by Best Western Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Arne

Nice and cheap. Good breakfast. Simple and fine.
Stayed 3 nights in Jan 2025

8/10 Good

Madeleine

.
Stayed 2 nights in Feb 2025

10/10 Excellent

Malene

Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Laufey

It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

darren

Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Stayed 3 nights in Aug 2023

8/10 Good

Jamal

liked the personel, cause she was a fan of dark humor and was very pleasent person, if she is reading this , she can update me XD
Stayed 4 nights in Oct 2024

8/10 Good

Claus

Small rooms but cosy need a sign outside so that its possible to find
Stayed 1 night in Apr 2024

8/10 Good

Calvin

Good value, great service looks a little dated
Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Stayed 3 nights in Sep 2024

10/10 Excellent

Adolfo

Back in Göteborg!
Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023

10/10 Excellent

Arne

Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Stayed 3 nights in Jan 2024

6/10 Okay

J f

Liked: Property conditions & facilities
Acceptable
Hotel correct, mais sans plus.
Stayed 3 nights in May 2024

6/10 Okay

Sarah Victoria

There was mold in the stairway windows
Stayed 7 nights in Aug 2024

8/10 Good

Claus

very small room with double bed installed
Stayed 1 night in Apr 2024

8/10 Good

Bin

Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Liked: Property conditions & facilities
Nothing special, beds are a little too soft for my personal taste. Hotel is old and kind of run down. Nice breakfast but seating area should be changed. We sat in the ”lobby” area and not too comfortable. Helpful staff.
Stayed 1 night in Aug 2023

8/10 Good

Emma

Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Stayed 2 nights in Oct 2024

2/10 Terrible

John

There was no room for us, we had to find another hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Anja

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophie

Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet. I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.
Stayed 2 nights in Feb 2024

8/10 Good

Chi Fai

Anbefales, lett og enkel parkering. Helt ok rom og kaffe og te døgne rundt
Stayed 2 nights in Feb 2025

8/10 Good

Tanja

Etwas in die Jahre gekommen, dennoch klein und fein.
Stayed 1 night in Feb 2025

4/10 Poor

Sangar

Disliked: Cleanliness, property conditions & facilities
Smutsigt rum och smutsig korridor
Stayed 1 night in Feb 2025

10/10 Excellent

Andersson

Bra centralt läge, nyrenoverat med hög standard. Vi är mycket nöjda.
Stayed 1 night in Nov 2024

6/10 Okay

Dure Adan

Stayed 2 nights in Nov 2024