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Hotel De Ville

3.0 star property
Hotel in Gruyeres with a restaurant

Photo gallery for Hotel De Ville

City view from property
Deluxe Quadruple Room
Deluxe Apartment | Private kitchen
Exterior
Deluxe Apartment | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, individually furnished, cots/infant beds, free WiFi

Deluxe Double Room

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

View from room

Superior Apartment

Highlights

Separate sitting area
Individually furnished
Heating
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Private bathroom
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • Mountain view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
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About the area

Map
RUE DU BOURG 29, Gruyeres, 1663

What's nearby

  • Tourist Office in Gruyeres - 2 min walk - 0.2 km
  • HR Giger Museum - 3 min walk - 0.3 km
  • Castle of Gruyeres - 3 min walk - 0.3 km
  • Château de Gruyères - 19 min walk - 1.6 km
  • Maison Cailler Swiss Chocolate Factory - 9 min drive - 5.9 km

Getting around

  • Gruyeres Station - 9 min walk
  • Sion (SIR) - 69 min drive

Restaurants

  • ‪Nestlé - ‬10 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Auberge de la Halle - ‬1 min walk
  • ‪les Remparts - ‬1 min walk
  • ‪Le Chalet de Gruyères - ‬1 min walk

About this property

Hotel De Ville

Hotel in the city centre
Take advantage of a terrace, an art gallery on-site and a playground at Hotel De Ville. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and express check-in
  • A banquet hall, helicopter/aeroplane tours and 1 meeting room
  • ATM/banking services, a lift and smoke-free property
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, cots/infant beds and heating

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Helicopter/aeroplane tours
  • Playground

Family friendly

  • Cot (surcharge)
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 30.0 per day.
Cots (infant beds) are available for CHF 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Ville GRUYERES
Hotel Ville GRUYERES
Hotel Hotel de Ville GRUYERES
GRUYERES Hotel de Ville Hotel
Hotel de Ville GRUYERES
Ville GRUYERES
Hotel Ville
Ville
Hotel Hotel de Ville
Hotel De Ville Hotel
Hotel De Ville GRUYERES
Hotel De Ville Hotel GRUYERES

Frequently asked questions

Is Hotel De Ville pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Hotel De Ville?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel De Ville?

Checkout is at 11:00 AM.

Where is Hotel De Ville located?

Located in the heart of Gruyeres, this hotel is steps away from Tourist Office in Gruyeres, HR Giger Museum and Castle of Gruyeres. Alpine Panorama Path and Gruyère Pays-d'Enhaut Regional Nature Park are also within 1 mile (2 km). Gruyeres Station is 9 minutes by foot.

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Hotel De Ville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 79 reviews
Rating 8 - Good. 29 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.
Stayed 1 night in Apr 2025

10/10

Thank you for the amazing visit. We enjoyed our time here.
Stayed 1 night in Sep 2024

10/10

We had and absolutely amazing day and stay
Stayed 1 night in Jun 2024

10/10

I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
Stayed 1 night in Feb 2025

10/10

A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Stayed 2 nights in Oct 2024

10/10

Great spot. Comfy beds. Great breakfast. Friendly staff
Stayed 2 nights in Aug 2024

10/10

lovely hotel with beautiful view!
Stayed 1 night in May 2024

10/10

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Stayed 2 nights in Oct 2024

10/10

Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Stayed 1 night in Oct 2024

6/10

I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice.
Stayed 1 night in Aug 2024

10/10

Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023

10/10

The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023

10/10

A wonderful place
Stayed 1 night in May 2023

10/10

The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023

8/10

It was just unfortunate that everything else in the town was pretty much closed while we were there.
Stayed 1 night in Mar 2024

8/10

Need to renovate the bathroom room especially the shower.
Stayed 1 night in Jun 2024

8/10

Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Stayed 3 nights in Dec 2023

10/10

We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023

6/10

No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024

6/10

The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
Stayed 1 night in Jun 2023

8/10

Pas de savon pour se laver les mains. (Seulement une pompe dans la douche) Manque de lumière, pas de lampe de chevet sur les 4 tables. Les restaurants de la cité offre sensiblement le même menu.
Stayed 1 night in Mar 2025

10/10

Équipe très agréable, disponible et arrangeante ! hôtel idéalement situé dans la rue principale. Literie correcte, chambre quadruple spacieuse et propre. Fondue délicieuse!
Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Todo excelente, muchas gracias! Todo estuvo muy bien!
Stayed 1 night in Sep 2024