HG Hotel

4.0 star property
Hotel connected to a shopping centre in Zapopan with free valet parking

Photo gallery for HG Hotel

Junior Suite
Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AU$101
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Suite

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Jetted bath
Private bathroom
Hairdryer
Electric kettle
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

Highlights

Balcony
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 9 min walk
  • Akron Stadium - 6 min drive
  • Expo Guadalajara - 8 min drive
  • US Consulate General Guadalajara - 9 min drive
  • Basilica de Zapopan - 11 min drive

Getting around

  • Santa Filomena Station - 9 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 34 min drive

Restaurants

  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los Sarapes - ‬8 min walk
  • ‪El Pollo Pepe - ‬2 min walk

About this property

HG Hotel

Upscale hotel near Plaza Galerias Guadalajara Shopping Center
Located close to Akron Stadium and Expo Guadalajara, HG Hotel provides a terrace, a playground and a hair salon. The on-site international cuisine restaurant, THE88BISTRO, offers breakfast, lunch and dinner. Enjoy the 24-hour health club, as well as activities such as archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business centre.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A TV in reception, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies, electric kettles and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; MXN 180 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Things to do

  • 24-hour health club
  • Archery
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 to 180 for adults and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Is HG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HG Hotel?

As of 2 Mar 2025, prices found for a 1-night stay for 2 adults at HG Hotel on 9 Mar 2025 start from AU$101.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 559 (subject to availability).

What time is check-out at HG Hotel?

Checkout is at noon. Late checkout is available for MXN 559 (subject to availability).

Does HG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 300 per vehicle applies.

Where is HG Hotel located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center, and within 6 mi (10 km) of Akron Stadium and Expo Guadalajara. US Consulate General Guadalajara and PALCCO are also within 6 mi (10 km).

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HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marek

Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

María y.

Excellent service
Stayed 1 night in Feb 2025

8/10 Good

Jose Carlos

Great hotel
In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Had surgery day before check in. The staff was very kind and helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergio uriel

Very nices
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

The checkin was easy and fast. The room was as expected, very quiet
Stayed 1 night in Sep 2024

8/10 Good

Esther

Perfect for sleeping in business plan, al was fine, accordung to prive
Stayed 4 nights in Sep 2024

10/10 Excellent

Juana

Everything was fine
Stayed 4 nights in Aug 2024

8/10 Good

TERESITA CARMEN

I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
Stayed 7 nights in Jun 2024

10/10 Excellent

Mario

The girl at registration went out of her to help with a problem I had. Why needs to improve is the restaurant. The menu is very limited.
Stayed 1 night in Mar 2024

2/10 Terrible

Sugey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Use to stay here before now it just not in good conditions. I had 2 baby’s an the lady put me in the 5th floor with none working elevators an luggage .

10/10 Excellent

Mauricio torres

Liked: Property conditions & facilities
El personal es excepcional, en especial el caballero de la puerta y los meseros del restaurante.
Stayed 2 nights in Feb 2025

8/10 Good

Jorge

Falto un frigobar en la habitación, para mantener frías bebidas o comida.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Habitación comoda
Stayed 3 nights in Feb 2025

10/10 Excellent

SANDRA

Stayed 2 nights in Dec 2024

10/10 Excellent

Adan

Me gustó la amabilidad con la que nos recibieron
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

10/10 Excellent

Claudio Jacobo

Muy amable el personal, limpia las habitaciones, y centrica para mis actividades....
Stayed 1 night in Feb 2025

6/10 Okay

Dian

Stayed 1 night in Feb 2025

10/10 Excellent

Maria Isabel

Muy amables todos !!
Stayed 1 night in Jan 2025

6/10 Okay

Geovanny H

Liked: Cleanliness, property conditions & facilities
Instalaciones muy viejas,
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Gustavo

Me gustó mucho la ubicación, está a un costado de Galerías y de Costco.
Stayed 1 night in Jan 2025

4/10 Poor

Carolina

Liked: Cleanliness
Elevador descompuesto, sucio, alfombras viejas y sucias , gimnasio descompuesto y sucio
Stayed 2 nights in Jan 2025

2/10 Terrible

Claudia

Liked: Amenities
No tuvimos cena en restaurante y todavia estaba abierto
Stayed 1 night in Jan 2025