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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Designer store
Lobby
Building design
2 bars/lounges, poolside bar
Experience the rhythm of Hard Rock Hotel Guadalajara, an upscale hotel near Minerva Roundabout. Unwind at the rooftop terrace or indulge in international cuisine at Sessions restaurant. The spa offers reflexology and aromatherapy treatments, while a poolside bar and garden provide relaxation options. With helpful staff and high-speed WiFi, this hotel is perfect for those seeking a vibrant retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Spa
  • Parking available
  • Bar
  • Pool
  • Breakfast available
The current price is AU$227
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Private bathroom
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Private bathroom
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

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The price is AU$225
includes taxes & fees
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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 3 min drive
  • Plaza del Sol - 5 min drive
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a body wrap, a massage or aromatherapy at the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • Tour/ticket information, luggage storage and a lift
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 348 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 23 Feb 2025 start from AU$226.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self-parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM to 3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1259 out of 1831 reviews
Rating 8 - Good. 293 out of 1831 reviews
Rating 6 - Okay. 144 out of 1831 reviews
Rating 4 - Poor. 70 out of 1831 reviews
Rating 2 - Terrible. 65 out of 1831 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Sherman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Feb 2025

8/10 Good

Demetrio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience, Great staff and courteous service. Will recommend to all travelers
Stayed 1 night in Jan 2025

8/10 Good

maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Miriam Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Derian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around experience. Continues with new reservations and they respected to give me my same room. Will definitely return
Stayed 1 night in Jan 2025

8/10 Good

maritzabel, Naples

Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
El baño estuvo bloqueado de agua todo el tiempo, lo reporte dos veces y nadie fue a arreglarlo, El resto todo estuvo super bien !!
Stayed 1 night in Jan 2025

10/10 Excellent

Yasmin

Stayed 4 nights in Nov 2024

10/10 Excellent

francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit I will go back
Stayed 4 nights in Jan 2025

10/10 Excellent

Briseida San

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Ana

Stayed 1 night in Jan 2025

10/10 Excellent

Leticia

Travelled with group
All h h b be
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel clean and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayley

.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael, Ocoee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and view of the city
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping, food, and ambiance! If the movie theater had been open that would have been great!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Jan 2025