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Novotel Monterrey Valle

4.0 star property
Art Deco hotel with seasonal outdoor pool and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Monterrey Valle

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
Deep-soaking bathtub, eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AU$154
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Hairdryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Exterior
ibis Monterrey Valle
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7.6 out of 10, Good, (1006)
The price is AU$106
includes taxes & fees
13 Oct - 14 Oct
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About the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Showcenter Complex - 9 min walk
  • Fashion Drive - 10 min walk
  • Auditorium Pabellón M - 6 min drive
  • Macroplaza - 7 min drive
  • Fundidora Park - 9 min drive

Getting around

  • Fundadores Station - 6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk

About this property

Novotel Monterrey Valle

Upscale eco-certified hotel near Metropolitan Center
Located close to Showcenter Complex and Fashion Drive, Novotel Monterrey Valle provides a terrace, a garden and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), a banquet hall and a TV in reception
  • A ballroom, a lift and 8 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 238 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • Flat-screen TVs with cable channels
  • Childcare services, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 100 per stay)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: MXN 325 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 January:
  • Swimming pool
The property will be renovating from 1 September 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500.00, per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 325 per person
  • Covered self-parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Frequently asked questions

Does Novotel Monterrey Valle have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from September 1 until January 15. The property will be renovating the swimming pool from September 1 2024 until March 31 2025 (completion date subject to change).

How much does it cost to stay at Novotel Monterrey Valle?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Novotel Monterrey Valle on 29 Sept 2024 start from AU$153.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Monterrey Valle pet-friendly?

Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 500 per night and a fee of MXN 500.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Monterrey Valle?

Self-parking is available for MXN 100.00 per stay. Limited spots are available.

What time is check-in at Novotel Monterrey Valle?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Monterrey Valle?

Checkout is at 1 PM.

Where is Novotel Monterrey Valle located?

This family-friendly San Pedro Garza García hotel is located in the business district, within a 10-minute walk of Metropolitan Center and Showcenter Complex. Fashion Drive and Auditorium Pabellón M are also within 3 mi (5 km).

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 162 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Johnny

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

denisse

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
REALLY BAD SERVICE FROM THE STAFF, POWER WENT OFF SEVERAL TIMES DURING MY STAY, AND THE STAFF VERY RUDE! THE LOBBY WAS ALSO VERY HOT!
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Location
Stayed 10 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient location. Friendly and helpful staff. Good value.
Stayed 6 nights in Aug 2024

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located 10 minutes from Centro and walkable to Fashion Drive. Building is currently being renovated, should be beautiful soon. The very best thing about this hotel is the staff and customer service. Everyone has a smile, look happy to be there, helpful and provide top quality service.
Stayed 3 nights in Jul 2024

6/10 Okay

RAUL

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel está siendo remodelado, solo funciona un elevador.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Luisa Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never coming back.
Stayed for a night. We arrived late and tired after a long day. As soon as we arrive, we are told the hotel is currently being remodeled.Oh, okay. Wish I would've known before. We were charged $100 MXN for parking, which we weren't warned about before hand, but okay. Next we get to our room, and it looks NOTHING like the pictures advertising it. Old furniture, cracks in the false ceiling. Open the shower and it was leaking. Hairs from the previous guest all over the place, including the door. The bedside lamps didn't work, and there are only two or three different electrical outlets to use. Last and most frustrating, when we were all settled in, we heard a chirp in the AC. Fortunately maintenance was able to help us fix the problem (which eventually came back), but it turns out the false ceiling vibrated when the AC was running and he adjusted it through the ceiling access panel, which I had to do again in the middle of the night because the noise came back.
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Stayed 1 night in Jun 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location. I did not like the property that looks old and cheap vs the price charged.
Stayed 3 nights in Jun 2024

8/10 Good

Jose, McAllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Even though they are remodeling they make your stay pleasant.
Stayed 1 night in May 2024

6/10 Okay

Arsenys

Business traveller
Disliked: Staff & service
Just 1 elevator works. The AC is working poorly. Fromt desk not friendly
Stayed 1 night in May 2024

2/10 Terrible

Xavier

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
it was not hot water the restaurant have a bed service
Stayed 3 nights in May 2024

6/10 Okay

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jorge Eduardo Alvarez

Travelled with family, Business traveller
Liked: Cleanliness
It isn't what it used to be. It screams old! everywhere. Toilet had two buttons, only one was working. Will look for better options on my next visit to Monterrey.
Stayed 3 nights in Apr 2024

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Place was old, no water bottles, dirty, seems cheap and not only cheap looking but the place felt like the owners are cheap. Breakfast was a 1 out of 10. Juice was watered down and food had no flavor. I do not recommend at all. To pricey for 0 value.
Stayed 1 night in Apr 2024

8/10 Good

Leticia G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They are doing renovations, so be prepared for some delays specially the elevators. Everyone is very nice and attentive. I will wait until the renovations are done to come back here!
Stayed 3 nights in Apr 2024

4/10 Poor

The

2/10 Terrible

Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting. I had to cancel my stay and leave early, loosing money, but I just could not bare staying here. Its super outdated, moldy, the bed and pillows are dirty and ROCK solid. Seriously have never been in a place this bad.
Stayed 1 night in Feb 2024

2/10 Terrible

javier

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucia y de mal aspecto encontramos cabwllos en todo el cuarto y cama
Stayed 1 night in Feb 2024

8/10 Good

Eduardo

Stayed 2 nights in Feb 2024

10/10 Excellent

Elisa

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did the reservation in hotels.com and the page said the the breakfast was included but at the hotel the staff said that I need to pay for the breakfast….. i can’t believe it!!!!
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023