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Hotel Balcón del Cielo

3.0 star property
Hotel with a restaurant, steps from Guanajuato Funicular

Photo gallery for Hotel Balcón del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View
Room, 1 Double Bed, Balcony, City View | View from room
Rainfall showerhead, free toiletries, hair dryer, towels
Superior Studio Suite, 2 Queen Beds, Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$128
includes taxes & fees
16 June - 17 June

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

Highlights

Terrace
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Juarez Theater - 3 min walk - 0.3 km
  • Union Garden - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km
  • University of Guanajuato - 5 min walk - 0.5 km
  • Mummies Museum - 3 min drive - 2.3 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 27 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬8 min walk
  • ‪Don Olé Karaoke Bar - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Restaurante "Casa Colorada - ‬10 min walk

About this property

Hotel Balcón del Cielo

Hotel near Union Garden
Located close to Guanajuato Funicular and Juarez Theater, Hotel Balcón del Cielo provides a shopping centre on-site and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A front desk safe, concierge services and tour/ticket information
  • Coffee/tea in reception, multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Balcón del Cielo have amenities, such as free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Uncovered self-parking fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Is Hotel Balcón del Cielo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Balcón del Cielo?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Hotel Balcón del Cielo on 16 June 2025 start from AU$128.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Balcón del Cielo?

Self-parking is available for MXN 200 per night.

What time is check-in at Hotel Balcón del Cielo?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Balcón del Cielo?

Checkout is at 11:00 AM.

Where is Hotel Balcón del Cielo located?

Located in Zona Centro, this hotel is steps away from Guanajuato Funicular and Juarez Theater. Alley of the Kiss and Union Garden are also within 10 minutes.

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Hotel Balcón del Cielo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 170 reviews
Rating 8 - Good. 43 out of 170 reviews
Rating 6 - Okay. 11 out of 170 reviews
Rating 4 - Poor. 6 out of 170 reviews
Rating 2 - Terrible. 5 out of 170 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
So cute and breathtaking views
Stayed 3 nights in Feb 2025

8/10 Good

Teresa

Liked: Property conditions & facilities
Beautiful place but alittle far the center
Stayed 1 night in Apr 2025

8/10 Good

Claudia

Liked: Cleanliness
Convinient transportation
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

cesar joel

Liked: Cleanliness, amenities, property conditions & facilities
It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Stayed 1 night in Jan 2025

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff members were very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024

6/10 Okay

Yesica

Liked: Cleanliness
Disliked: Staff & service
Beautiful hotel and area. My only concern is I paid for the room with the hot tub and the water didn’t come out. I kept telling the clerk if they could help with this. The clerk said that’s how it is and it’ll come out eventually. It never came out, it’s not worth paying extra for the room with the hot tub.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Guanajuato

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Property conditions & facilities
Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023

10/10 Excellent

MIRNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Stayed 1 night in Dec 2023

6/10 Okay

YASUTOSHI

Disliked: Cleanliness, property conditions & facilities, room comfort

Significant Noise

we had Significant Noise at night until 3am due to something event at Pipila hill. we couldn’t sleep. since pass for cable car was very useful and valuable, I was disappointed about the noise.
Stayed 2 nights in Nov 2024

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a spectacular location with a great view. The downtown area is only a short train/tram ride away which you get unlimited rides on for staying at the hotel. The staff were all very nice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.
Stayed 4 nights in Aug 2022

10/10 Excellent

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had only had view of half the city..and it was not the half that could see downtown
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view of Guanajuato City! Just go up some stairs and you’re at the Pipila monument where you can also find food stands, souvenir stands, etc. Perfect when you’re craving a night snack. I believe the latest they’re there is 10p. With your stay at this hotel, you get unlimited rides on the Funiclar. They also have coffee at your disposal anytime at the lobby.
Stayed 7 nights in Jul 2022

6/10 Okay

Francisco

Liked: Cleanliness
Disliked: Amenities
Great location. Balcony/terrace great for enjoying good coffee/wine. Staff was attentive, friendly, but there was not hot water on demand. Eco-goal using solar water heaters is not for hospitality applications; during our stay; hot water was available only between 10:30 hrs to 17:00 hrs ( 5 pm). Few amenities can make up for the lack of hot water on demand.
Stayed 3 nights in Sep 2022

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

4/10 Poor

miguey

Liked: Property conditions & facilities
En la publicación dice que cue tan con estacionamiento, publicidad porq no es gratis y no es estacionamiento del hotel te cobran y tache para el hotel no lo recomendaría está hotel no está acondicionado gen te con capacidades diferentes, de igual manera dice tiene restaurant y solo el servicio es para desayuno con muy pocas opciones de comida ojo con. Estos detalles ,en su el hotelut bonito pero no lo recomendaría Guanajuato tienes mejores opciones, es mi opinión éxito!!
Stayed 1 night in May 2025

10/10 Excellent

IKUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バルコニーからの眺めが最高！ 内装もシンプルで素敵でした。 また宿泊したいです。
Stayed 1 night in May 2025