See all properties

Grand Hyatt Guangzhou

5.0 star property
Pamper yourself with aromatherapy or indulge in international cuisine steps from Beijing Road Pedestrian Street and Canton Fair Complex.

Photo gallery for Grand Hyatt Guangzhou

Grand, Executive Suite
Lobby
View from room
Premium bedding, down duvets, minibar, in-room safe
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym
The current price is AU$216
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View

Twin Room, Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite (Grand)

Premium Suite (Grand)

Premium Suite (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Club Double Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Blackout curtains
Down duvet
  • 46.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guangzhou Marriott Hotel Tianhe

  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, (667)
The price is AU$206
includes taxes & fees
2 Mar - 3 Mar
Guangzhou Marriott Hotel Tianhe
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623

What's nearby

  • Taikoo Hui - 4 min drive
  • Canton Tower - 4 min drive
  • Yuexiu Park - 6 min drive
  • Beijing Road Pedestrian Street - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Women and Children's Medical Center Station - 5 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • ‪Brez'n - ‬1 min walk
  • ‪大厨小吃 - ‬3 min walk
  • ‪聚荣饺子 - ‬2 min walk
  • ‪高芬花园英伦酒吧 - ‬3 min walk
  • ‪特坂烧咖啡厅 - ‬3 min walk

About this property

Grand Hyatt Guangzhou

Luxury hotel revitalised in 2021 and located near Canton Tower
Located close to Beijing Road Pedestrian Street and Canton Fair Complex, Grand Hyatt Guangzhou provides a garden, a hair salon and dry cleaning/laundry services. Treat yourself to aromatherapy, a facial or a massage at O Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Smoke-free property, concierge services and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 368 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with satellite channels
  • Daily housekeeping, desks and desk chairs

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

Does Grand Hyatt Guangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Guangzhou?

As of 1 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on 1 Apr 2025 start from AU$216.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Guangzhou?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Guangzhou?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Guangzhou?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Grand Hyatt Guangzhou located?

Located in Tianhe, this luxury hotel is 2.7 mi (4.4 km) from Canton Tower, and within 6 mi (10 km) of Yuexiu Park and Beijing Road Pedestrian Street. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 6 mi (10 km). Women and Children's Medical Center Station is 5 minutes by foot and Zhujiang New Town Station is 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 226 out of 390 reviews
Rating 8 - Good. 111 out of 390 reviews
Rating 6 - Okay. 34 out of 390 reviews
Rating 4 - Poor. 6 out of 390 reviews
Rating 2 - Terrible. 13 out of 390 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

canson

It’s a reasonable priced hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Sengkang

Apart from the check in lobby is on high floor, all others are well maintain.
Stayed 3 nights in Dec 2024

8/10 Good

canson

I like the design of this hotel
Stayed 1 night in Jun 2024

8/10 Good

Paul

Great location, nice rooms!
Stayed 1 night in Nov 2023

10/10 Excellent

Mohammad

Clean, tidy and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Wonderful staff and GREAT food
Stayed 6 nights in Sep 2023

8/10 Good

Hou Tong

The room has a very nice view and very clean and comfortable. The staff is friendly too and the amenities is very good. Close to a lot of restaurants and public transportation is convenient. Only thing need to improved might be its lighting and the sign
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

nice breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Chi Tak

Excellent! Very pleasant environment. Clean and neat room.
Stayed 2 nights in May 2024

10/10 Excellent

Hau Kar

Clean , spacious , excellent location , club floor space is limited n food only adequate n fair
Stayed 1 night in Aug 2023

10/10 Excellent

ping

Excellent service
Stayed 2 nights in Nov 2023

10/10 Excellent

Gary

The attention of the people in the hotel extremely thankful
Stayed 5 nights in Apr 2023

8/10 Good

Eric

Comfort Bed & Large, Clean Rooms
Centrally located at CBD with easy access. Rooms are large, quiet clean and tidy. Good Variety of food served for breakfast and good variety of wines at lounge. Only one comment is more training should be provided to reception as it takes more than 20 minutes for Check-in
Stayed 1 night in Dec 2023

10/10 Excellent

Hau Kar

Room clean n spacious , club floor facility is too small , food quite limited in selection
Stayed 2 nights in Aug 2023

8/10 Good

RAJAI

Disliked: Property conditions & facilities
good enough below GH standards
the hotel is below Grand Hyatt standards, run down and old. The staff are friendly but lack basic English communication for an international chain. bed is comfortable and pillow options are available. getting up to the room is a hassle, you need to go up to the 22nd floor and then change elevators to go back down to your room. Location is great
Stayed 3 nights in Mar 2024

8/10 Good

Miaotian

The location of the hotel was pretty good, but I would recommend staying at the room facing the park, our room faced the road in which you can hear car honk and construction noise. The layout of the room was stylish and reasonablem, but has some smoking odor even if we stayed at the nonsmoking floor.
Stayed 3 nights in Mar 2023

6/10 Okay

Yuen Fei

We booked non-smoking room, but they cannot provide the requested room type on the day of check-in. This is not acceptable for a star hotel. They should not accept booking if cannot provide. Also when we have breakfast in the morning, this is first time no staff leading us the a table. They just asked for the room number and let us go in and find the table ourselves. We walk around and cannot find a suitable table and need to request staff the move the table eventally.
Stayed 1 night in Jul 2024

10/10 Excellent

hardip

Didn’t like the omelette
Stayed 2 nights in Apr 2024

2/10 Terrible

Wai Ling

Liked: Property conditions & facilities
Disliked: Staff & service
I requested the room not at the end of corridor, but they gave me the room not as my requested!
Stayed 2 nights in May 2024

2/10 Terrible

Chelsy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Super slow checkin, I waited for almost an hour to get into my room despite I check in at 3 pm, because the staffs had not yer cleaned up the room. Hygiene condition inside was bad with hairs on sofa, toilet with urine smell, biscuit on floor. Beds are so small that I have to add a bed for an extra 230 RMB per night. They didn’t refill my towels and tissue paper eveyday. In sum, this is not the service I would have expected for a 5 star hotel.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
The washroon is very small and uncomfortable. But the buffet breakfast is very good.
Stayed 1 night in May 2023

6/10 Okay

stanley

Liked: Staff & service
The staff overall not professional.
Stayed 6 nights in Aug 2023

6/10 Okay

Ronny

The reception on 22th floor is irritating, bad English speaking staff and Wifi is terrible
Stayed 4 nights in Oct 2023

8/10 Good

Chun Chuen

some constructive comments for improvements
The overall impression was good. In general, the staff team is polite . One disappointment was that I was being told when check in that the price per person for breakfast was $130 if booked before having it but when I try to bring 1 more business partner guest to breakfast the last morning we stay there, the reception counter staff charged me $198 extra instead of $130 saying only for the first time that pre booking had to make 1 day earlier despite the fact that I told the restaurant staff about the extra booking before entering the restaurant. Another shortfalls were that the air conditioning in my room seemed not functioning well making us sweating all night and the TV volume was unbelievably low and hardly audible even with a two inches distance. I do hope that these were single instances . Apart from that the overall standard and location of the hotel is good. I do hope that our next stay at your hotel when I bring my management team of around 6 more persons from 16/7 to 20/7 will not let me down again and proves your hotel to be responsive to constructive comments for future loyal customers
Stayed 3 nights in Jun 2023

8/10 Good

Andrew

Stayed 3 nights in Dec 2024