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Mandarin Oriental, Guangzhou

5.0 star property
Savor world-class cuisine by day and unwind at an oasis of calm by night.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental, Guangzhou

50-inch LCD TV with satellite channels, TV
Exterior
Outdoor pool
Cafe
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym
  • Breakfast available
The price is AU$319
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Exterior

Four Seasons Guangzhou

Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (446)
The price is AU$411
includes taxes & fees
20 Feb - 21 Feb
Four Seasons Guangzhou
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About the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 6 min walk
  • Grandview Mall - 7 min walk
  • Tianhe Stadium - 8 min walk
  • Tee Mall - 14 min walk
  • Canton Tower - 5 min drive

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬4 min walk
  • ‪Wagas - ‬6 min walk
  • ‪The Taikoo Lounge - ‬3 min walk
  • ‪翡翠拉麵小籠包 - ‬5 min walk
  • ‪华辉拉肠 - ‬2 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel near Beijing Road Pedestrian Street
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a poolside bar, a terrace and a shopping centre on-site. Treat yourself to a massage, hydrotherapy or a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out and massage treatment rooms
  • Laundry services, a lift and wedding services
  • Concierge services, multilingual staff and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 263 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds and coffee/tea makers

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ebony
  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 816.2 per pet, per stay
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on 6 Feb 2025 start from AU$318.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of CNY 816.2 per pet, per stay.

How much is parking at Mandarin Oriental, Guangzhou?

Limited spots are available.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Checkout is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Tee Mall are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 225 out of 289 reviews" "
Rating 8 - Good. 50 out of 289 reviews" "
Rating 6 - Okay. 9 out of 289 reviews" "
Rating 4 - Poor. 2 out of 289 reviews" "
Rating 2 - Terrible. 3 out of 289 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

doron, Encino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.

10/10 Excellent

Jeetesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Stayed 2 nights in Jan 2025

10/10 Excellent

Moussa, Kuala Lumpur

Great full
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..
Stayed 3 nights in Dec 2024

10/10 Excellent

Xinyue

Liked: Cleanliness, staff & service, property conditions & facilities
生日布置很好！
Stayed 1 night in Dec 2024

10/10 Excellent

Bilal

Stayed 6 nights in Oct 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a big shopping mall next to the hotel and a tube station underground.
Stayed 2 nights in Dec 2024

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlo

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Mardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
do not want to add any more comments
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Randeep

Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Stayed 4 nights in Aug 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Serina

Stayed 5 nights in Apr 2024

8/10 Good

ABDUL RAUF

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nothing special
Stayed 1 night in Jul 2024

8/10 Good

Byron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alberto, Rahway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 4 nights in Apr 2024

8/10 Good

PAK HO ERIC

Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024