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Sheraton Guangzhou Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Premier Deluxe, Guest room, 1 King, TianHe Stadium view
Club Premier Suite, Club lounge access, 1 Bedroom Suite
Outdoor pool, pool umbrellas, pool loungers
Meeting facility

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym
The price is AU$198
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Guest room, 1 King, City view, Corner room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 2 Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Grand Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 1 King, City view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
Renovated in 2022
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Guangzhou Marriott Hotel Tianhe
Pool
Hot tub
Spa
Kids pool
9.0 out of 10, Wonderful, (646)
The price is AU$210
includes taxes & fees
24 Nov - 25 Nov
Guangzhou Marriott Hotel Tianhe
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About the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000

What's nearby

  • Taikoo Hui - 9 min walk - 0.8 km
  • Tianhe Stadium - 9 min walk - 0.8 km
  • Canton Tower - 6 min drive - 5.8 km
  • Beijing Road Pedestrian Street - 8 min drive - 8.2 km
  • Canton Fair Complex - 9 min drive - 8.8 km

Getting around

  • Guangzhou East Railway Station - 8 min drive
  • Shipaiqiao Station - 10 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬6 min walk
  • ‪The Taikoo Lounge - ‬4 min walk
  • ‪极尚迷鲤 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬5 min walk
  • ‪华辉拉肠 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel revitalised in 2022 and located near Taikoo Hui
Located close to Canton Tower, Sheraton Guangzhou Hotel provides a poolside bar, a garden and a hair salon. Indulge in a massage, a body wrap and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • A lift, massage treatment rooms and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 445 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep-soaking baths
  • 55-inch LED TVs with digital channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Does Sheraton Guangzhou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Guangzhou Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on 24 Nov 2024 start from AU$197.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Guangzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Guangzhou Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Guangzhou Hotel?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Guangzhou Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Guangzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.

Where is Sheraton Guangzhou Hotel located?

Located in Tianhe, this luxury hotel is 0.5 mi (0.7 km) from Taikoo Hui and 3 mi (4.9 km) from Canton Tower. Baiyun Mountain and Yuexiu Park are also within 6 mi (10 km). Shipaiqiao Station is 10 minutes by foot and Tianhe Sports Center Station is 11 minutes.

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 704 reviews" "
Rating 8 - Good. 228 out of 704 reviews" "
Rating 6 - Okay. 38 out of 704 reviews" "
Rating 4 - Poor. 15 out of 704 reviews" "
Rating 2 - Terrible. 9 out of 704 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 4 nights in Oct 2024

10/10 Excellent

Suet Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful, will stay again!
Stayed 5 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Jacsom

Business traveller
Liked: Amenities
Great hotel and service, recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. The staff is very nice and the food is great! Good area for sure too!
Stayed 4 nights in Oct 2024

10/10 Excellent

MENG CHOO

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Was glad that i have chosen to stay at Sheraton for my 1st trip to China
Stayed 4 nights in Sep 2024

10/10 Excellent

Jiun Yeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2024

8/10 Good

Joo Eer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
This is a very nice hotel. Excellent in everyway. It will be my choice of hotel in Guangzhou.
Stayed 2 nights in Jul 2024

10/10 Excellent

ELLIOTT, BOSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and easy access to shopping malls
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to a mall
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Wet nice
Stayed 1 night in Jun 2024

8/10 Good

Juxing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine. I rate this facility 4 stars because there was one cockroach ran over inside a men’s restroom when my husband visited the restroom at 2nd floor during breakfast time.
Stayed 1 night in May 2024

10/10 Excellent

Mei Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Choo Share

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy accessible to all the shopping malls. The hotel staff were very friendly at the Sheraton club and the concierge was very helpful . Room was very spacious and bed very comfortable 😀😀 Overall ,an excellent experience staying in Sheraton. Will stay again on my next visit 😀😀
Stayed 3 nights in May 2024

10/10 Excellent

Ling, parsippany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping, dining and metro stations nearby.
Stayed 6 nights in May 2024

8/10 Good

Yanhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Yi Xian Patrick

Stayed 2 nights in May 2024

8/10 Good

KUAN KIT

Stayed 2 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024