Barceló Guatemala City

4.5 star property
Luxury Guatemala City hotel in Zona 9 with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Restaurant
Outdoor pool, pool loungers
Executive Room (Superior) | View from room
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

The price is AU$153
includes taxes & fees
13 Jan - 14 Jan

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Room options

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
Hairdryer
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Separate bedroom
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel near Oakland Mall
Located close to Children's Museum and Natural History Museum, Barceló Guatemala City provides a free return airport shuttle, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Tour/ticket information, meeting rooms and massage treatment rooms
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 397 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Does Barceló Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Barceló Guatemala City?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Barceló Guatemala City on 13 Jan 2025 start from AU$153.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Guatemala City?

Self-parking is free at this property.

What time is check-in at Barceló Guatemala City?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of USD 60.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Barceló Guatemala City?

Checkout is at noon. Late checkout is available for USD 60.00 (subject to availability).

Does Barceló Guatemala City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4 AM to 11 PM at scheduled times.

Where is Barceló Guatemala City located?

Located in Zona 9, this luxury hotel is within 1 mi (2 km) of Children's Museum, Oakland Mall and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1873 out of 2631 reviews" "
Rating 8 - Good. 435 out of 2631 reviews" "
Rating 6 - Okay. 150 out of 2631 reviews" "
Rating 4 - Poor. 72 out of 2631 reviews" "
Rating 2 - Terrible. 101 out of 2631 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with partner
Liked: Property conditions & facilities
The hotel looked nice but the staff was not helpful or friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need more check in staff. Long lines.
Stayed 1 night in Jan 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
I just hope that other staff will learn to speak English.

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. We stayed in a room with a balcony view, and it was the perfect place to stay the night before catching a flight home. The food at La Fuente restaurant is served buffet style, and some of the dishes were a bit too salty and the juices served at breakfast weren't of the freshly squeezed variety that we enjoyed in other hotels in Guatemala, but the number of dining options in the hotel is wonderful, if a little overpriced. My favorite part about the resort was the garden - a beautiful place to sit during the day or at night.
Stayed 1 night in Dec 2024

8/10 Good

CARLA

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and lots of staff making sure you safe and ready to assist you
Stayed 2 nights in Dec 2024

2/10 Terrible

VICTOR

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this hotel was unfortunately a deeply disappointing experience. Despite the hotel's high ratings, my visit fell significantly short of expectations. Upon arriving at 1:00 PM, I was aware of the 3:00 PM check-in time, so I went to eat at one of their restaurants to wait till 3pm. However, my room was still unavailable at 3:30 PM. Was told another 15 minutes. I went back at 4:00 PM still not ready told another 15 minutes. My room was not available till 4:30 PM. Subsequently, I experienced a further 25-minute delay in retrieving my luggage from their storage. The most significant issue encountered was the complete lack of hot water. Despite informing the front desk of this problem, they offered no explanation for the outage and were unable to provide an estimated time for resolution. This issue persisted throughout the evening, causing considerable inconvenience. The lack of transparency regarding the hot water issue and the extended delays in room availability and luggage retrieval were unacceptable and significantly impacted my overall stay. I believe that these shortcomings warrant a thorough review of the hotel's operational procedures
Stayed 1 night in Dec 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the long line checking in. Don’t check in at 3 am or you’ll stand in line for a long time
Stayed 1 night in Dec 2024

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff,BUT EXCESSIVELY HIGH PRICES!! In drinks and food in the Lobby Bar and pool, avoid consume in this areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessie, toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Beautiful hotel, great service and check in and out was very easy. Would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by an early birthday dessert, Thank you Barcelo.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pedicure the breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Would like to stay again very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Juliana Milagros, Guatemala

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room with terrace and enjoy it very much…
Stayed 1 night in Dec 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maggaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Linda

Stayed 1 night in Dec 2024

6/10 Okay

Mario, Saint Petersburg

Business traveller
Liked: Cleanliness, staff & service
The Barcelo ia dated as a hotel compared to others in the area. The premium room allows patrons to 9th floor access but that has limited hours and not even snacks in between. Breakfast buffet is just okay as many of the hot foods appear day old or are covered wirh red bell peppers to appear tastier. The rooms no longer have minibars either. For the price, its just average.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Guatemala!
Stayed 1 night in Dec 2024

10/10 Excellent

Darly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it😍 the bed was the best 👍 . It was comfortable, smell great and clean.
Stayed 1 night in Dec 2024

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had a jacuzzi for the men downstairs next to the sauna
Stayed 1 night in Dec 2024

10/10 Excellent

Edras

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024