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Aparthotel

Hotel Fontabella

4.0 star property
Pet-friendly aparthotel connected to a shopping centre in Guatemala City with free parking

Photo gallery for Hotel Fontabella

Enjoy cooking in this well-lit kitchen with a large refrigerator, oven, and dishwasher.
Relax in a spacious room with a large bed, a balcony offering city views, and a glass railing separating the room from the outdoor space.
Enjoy a spacious living area with a sofa and dining table, perfect for entertaining. The kitchen features a stainless steel oven and large island for meal preparation, with views of the surrounding greenery.
Relax in this inviting living room with a sofa, armchairs, and a coffee table.
Enjoy outdoor meals and gatherings on the spacious balcony with a dining table and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Outdoor space

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 75 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Kitchen, City View

Loft, Kitchen, City View

Loft, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

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About the area

Map
Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Oakland Mall - 6 min walk - 0.6 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Café Barista - ‬3 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel connected to a shopping centre in Guatemala City with free parking
A fitness centre, a bar/lounge and a sauna are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, spa services and a business centre. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker.
Hotel Fontabella offers 33 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
  • A bar/lounge
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: GTQ 400 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 7 kg per pet
  • Fee: GTQ 280 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 7 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GTQ 90 for adults and from GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City

Frequently asked questions

Is Hotel Fontabella pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 7 kg per pet. There's a fee of GTQ 280 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Fontabella?

Self-parking is free at this property.

What time is check-in at Hotel Fontabella?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Fontabella?

Checkout is at 1 PM.

Does Hotel Fontabella provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GTQ 160 per vehicle applies.

Where is Hotel Fontabella located?

Located in Zona 10, this aparthotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avia Mall and The Village Shopping Center are also within 10 minutes.

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Hotel Fontabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 152 reviews
Rating 8 - Good. 24 out of 152 reviews
Rating 6 - Okay. 10 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 7 out of 152 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

10/10

Great staff and great apartment
Stayed 3 nights in Jun 2025

10/10

Great place
Stayed 7 nights in Apr 2025

10/10

This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10

Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Stayed 2 nights in May 2025

10/10

Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

8/10

The place is very well.
Stayed 2 nights in Apr 2025

10/10

Excelente
Stayed 1 night in May 2025

10/10

Great hotel and amazing suite. It’s like having your own full equipped apartment. Will book again
Stayed 2 nights in Apr 2025

10/10

Stay was great , very satisfied no complaints…
Stayed 7 nights in Feb 2025

8/10

The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025

10/10

Beautiful hotel, lovely and accommodating staff!
Stayed 4 nights in Oct 2024

10/10

Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Stayed 1 night in May 2025

10/10

Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail. The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way. We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
Stayed 3 nights in May 2025

10/10

Very kid friendly
Stayed 4 nights in Jan 2025

2/10

Such poor customer service. And to be honest
Stayed 2 nights in May 2025

10/10

Great staff and communication. Bedrooms are full on suites fully equipped with everything that is needed. Really quiet and luxurious makes you feel like home
Stayed 2 nights in Jan 2025

10/10

location excellent, recommended for long stay
Stayed 2 nights in Jul 2024

6/10

Great location!
Stayed 4 nights in Dec 2023

10/10

Beautiful place
Stayed 4 nights in Mar 2024

10/10

We loved our stay. Great staff!
Stayed 1 night in Jul 2023

10/10

Really fantastic stay. Rooms were very nice with lots of storage and a pull out sofa bed. Everything was pretty clean, very safe, and quiet at night. Bed was really nice. I was surprised this was one of the more affordable locations to stay that was very nice.
Stayed 3 nights in May 2024

10/10

All employees were extremely helpful and knowledgeable as to any question. The facility and rooms are perfectly done. Feels like home!
Stayed 4 nights in Jun 2024

10/10

I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10

The staff at Fontabella are exceptional. They meet your requests right away and the hotel is well kept. I think this may be the best hotel in the city!!
Stayed 7 nights in Feb 2024