Hilton Guatemala City

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Guatemala City

Garden
Aerial view
Outdoor pool
Breakfast, lunch and dinner served
Room, 1 King Bed, Corner | Living area

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • Parking included
    Parking included
The price is AU$183
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Oakland Mall - 6 min drive - 5.8 km
  • Paseo Cayala - 6 min drive - 6.5 km
  • Embassy of Mexico in Guatemala - 7 min drive - 7.0 km
  • U.S. Embassy in Guatemala - 8 min drive - 7.3 km
  • La Aurora Zoo - 9 min drive - 9.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

Luxury boutique hotel near Paseo Cayala
At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden and dry cleaning/laundry services. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch and dinner. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), multilingual staff and ATM/banking services
  • Tour/ticket information, a porter/bellboy and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with baths or showers and hairdryers
  • Smart TVs with cable channels
  • Separate sitting areas, childcare services and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15 to 20 for adults and USD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business centre

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 for adults and USD 15 to 20 for children
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Guatemala City?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on 15 Dec 2024 start from AU$183.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Guatemala City?

Self-parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Checkout is at noon.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is within 3 miles (5 km) of Centro Comercial Pradera, Zona Pradera and Embassy of Israel in Guatemala. Paseo Cayala and Universidad del Valle de Guatemala are also within 6 miles (10 km).

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 617 reviews" "
Rating 8 - Good. 117 out of 617 reviews" "
Rating 6 - Okay. 59 out of 617 reviews" "
Rating 4 - Poor. 38 out of 617 reviews" "
Rating 2 - Terrible. 26 out of 617 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing servicer
Stayed 2 nights in Oct 2024

8/10 Good

George

Stayed 1 night in Sep 2024

10/10 Excellent

Jenny, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
service
Stayed 3 nights in Sep 2024

10/10 Excellent

MARLON

Stayed 1 night in Sep 2024

8/10 Good

Flavio

Stayed 1 night in Sep 2024

10/10 Excellent

Marcos

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is super
Stayed 1 night in Sep 2024

10/10 Excellent

William H

Liked: Cleanliness, amenities, property conditions & facilities
Very cool classic room design!
Stayed 1 night in Sep 2024

4/10 Poor

Geraldo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
Stayed 4 nights in Sep 2024

8/10 Good

Julio

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio como siempre
Stayed 3 nights in Aug 2024

10/10 Excellent

Karlton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly 😊
Stayed 5 nights in Jun 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Cocó

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

NICOLE, GUATEMALA CITY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Giovanni

Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be a lot better if you guys have Smart TV
Stayed 1 night in Feb 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest services!
Stayed 1 night in Apr 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024