Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Lobby
Deluxe Suite
Meeting facility
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
The current price is AU$211
includes taxes & fees
1 Mar - 2 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk
  • Embassy of Mexico in Guatemala - 3 min walk
  • Oakland Mall - 18 min walk
  • La Aurora Zoo - 5 min drive
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive

Restaurants

  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Carls Jr. - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪7 Caldos - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel San Carlos provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A front desk safe, 1 meeting room and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel San Carlos have thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel San Carlos?

As of 26 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos on 1 Mar 2025 start from AU$210.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel San Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel San Carlos?

Self-parking is free at this property.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos?

Checkout is at noon.

Does Hotel San Carlos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per room applies.

Where is Hotel San Carlos located?

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 385 reviews
Rating 8 - Good. 94 out of 385 reviews
Rating 6 - Okay. 25 out of 385 reviews
Rating 4 - Poor. 12 out of 385 reviews
Rating 2 - Terrible. 10 out of 385 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Timothy

Very nice hotel with a great staff and excellent security.
Stayed 3 nights in Nov 2024

10/10 Excellent

karla paola

Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024

8/10 Good

Assir

Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Nona

We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

It was a great stay
Stayed 4 nights in Aug 2024

8/10 Good

CARLOS

Hotel San Carlos it's a different kind of place. It takes you back to 50's or 60' nice location near La Aurora Airport I did enjoy staying here
Stayed 7 nights in Nov 2024

10/10 Excellent

Heather

The hotel was very nice. The staff was friendly and professional. They offered a few items for sale at the front desk. They had a small restaurant and bar, but did not offer a lot food, but good if you just want a snack. There are good restaurants within walking distance and many tourist attractions as well. We really liked our room, which had a large window overlooking the pool. The pool was small and too cold (for me) to swim in, but pretty and enjoyable listening to the small waterfall feature. Nice outdoor sitting area in the center of the hotel to enjoy a beverage or read and relax.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

We found this property to be average.
Stayed 1 night in Dec 2024

10/10 Excellent

Iclia O. Rodriguez

Hotel San Carlos is truly a gem! The service was excellent from beginning to end, and the location is perfect. What truly sets this place apart is the kindness and warmth of the staff—they made us feel right at home. The property itself is stunning, a beautiful and serene space that exceeded all our expectations. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

I would definitely stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan

.
Stayed 1 night in Oct 2024

8/10 Good

Jacquelin

The staff was great and helpful. The garden and atmosphere around the property are charming. It is in a great location, close to everything, and very convenient for Uber pickup. The inside of the building is a little outdated and could be cleaner (when we were there). Overall it is great and I would stay again.

10/10 Excellent

nina

Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
Stayed 6 nights in Sep 2024

10/10 Excellent

Richard A

Love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean

Was a good room
Stayed 4 nights in Sep 2024

10/10 Excellent

Edilin

Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Everything was great and the the staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Very nice hotel. Everyone is very friendly!
Stayed 2 nights in Jun 2024

10/10 Excellent

maria

Safe, beautiful, clean, friendly staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Juan

Nice place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Hotel was beautiful, nice and clean. Staff was amazing and very friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Larry

It was conveniantly located for us and the Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alma

It was a great experience staying here, will definitely put it on my list for when in the area again.