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Hotel Castell

3.0 star property
Savor international flavors and local charm. Connect to what matters with free WiFi and convenient services.

Photo gallery for Hotel Castell

Triple Room
Lobby sitting area
Front of property
Lobby sitting area
Standard Double Room, 1 Bedroom
Experience the warmth of Kennedy at Hotel Castell, where a free continental breakfast and daily manager's reception await. Enjoy international cuisine at Restaurante Dona Moon or unwind with WiFi in the comfort of your room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Room, Park View

Romantic Room, Park View

Romantic Room, Park View

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 20.0 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior

Ibis Styles El Malecon Guayaquil

  • Pet-friendly
  • Parking included
  • Free WiFi
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9.4 out of 10, Exceptional, 163 reviews
The price is AU$84
includes taxes & fees
21 Feb - 22 Feb
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About the area

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • San Marino Mall - 14 min walk
  • Mall del Sol Shopping Center - 14 min walk
  • Guayaquil Convention Center - 18 min walk
  • Malecon 2000 - 7 min drive
  • U.S. Consulate General - 12 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 5 min drive

Restaurants

  • ‪Café Bombon’s - ‬6 min walk
  • ‪Central 593 - ‬5 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Villa Café - ‬2 min walk
  • ‪La Casa Di Carlo - ‬8 min walk

About this property

Hotel Castell

Hotel located in Kennedy
Free continental breakfast, a free daily manager's reception and dry cleaning/laundry services are just a few of the amenities provided at Hotel Castell. The on-site international cuisine restaurant, Restaurante Dona Moon, offers breakfast, lunch, dinner and light fare. In addition to a business centre and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and free newspapers
  • Multilingual staff, smoke-free property and a banquet hall
Room features
All guest rooms at Hotel Castell have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (646 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Is Hotel Castell pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castell?

Self-parking is free at this property.

What time is check-in at Hotel Castell?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Castell?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Castell provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 11 per vehicle applies.

Where is Hotel Castell located?

Located in Kennedy, this hotel is within a 10-minute walk of World Trade Center and Antonio Neumane Park. Supercines Orellana and Consorcio Nobis are also within 15 minutes.

Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juping

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 2 nights in Apr 2022

10/10 Excellent

Katty

Business traveller
Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

8/10 Good

SANTIAGO

Business traveller
Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022

10/10 Excellent

Maria G

Stayed 2 nights in Jan 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021

4/10 Poor

JOSEPH, Cartagena

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020

10/10 Excellent

Joe, Guayaquil

Business traveller
Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

MaríaMer, Quito

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slept well
Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, solid place to stay
Nothing fancy, but a good, comfortable place to stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my purpose being there close to mall and airport
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Susan, Dallas, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff nice breakfast buffet delicious coffee less than 10 minutes from airport
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel. Staff is helpful. Travelled there for work.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018