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Hotel Palace Guayaquil

4.0 star property
Guayaquil hotel in Downtown Guayaquil with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
32-inch LCD TV with digital channels, TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Housekeeping
The price is AU$108
includes taxes & fees
5 Jan - 6 Jan 2025

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Grand Hotel Guayaquil, Ascend Hotel Collection

Pool
Breakfast included
Spa
Kids pool
9.2 out of 10, Wonderful, (816)
The price is AU$152
includes taxes & fees
23 Dec - 24 Dec
Grand Hotel Guayaquil, Ascend Hotel Collection
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About the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

What's nearby

  • Malecon 2000 - 3 min walk
  • Santa Ana Hill - 4 min drive
  • San Marino Mall - 6 min drive
  • Mall del Sol Shopping Center - 8 min drive
  • U.S. Consulate General - 10 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 9 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Le Croissant - ‬3 min walk

About this property

Hotel Palace Guayaquil

Upscale hotel located in Downtown Guayaquil
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a gym at Hotel Palace Guayaquil. The on-site restaurant, Palace Restaurante, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A lift, a computer station and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Mini fridges, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Is Hotel Palace Guayaquil pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palace Guayaquil?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Palace Guayaquil on 5 Jan 2025 start from AU$108.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palace Guayaquil?

Self-parking is free at this property.

What time is check-in at Hotel Palace Guayaquil?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palace Guayaquil?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palace Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Palace Guayaquil located?

Located in Downtown Guayaquil, this hotel is steps away from Church of San Francisco, San Francisco Square and Nahim Isaias Museum. Seminario Park and Malecon 2000 are also within 5 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 547 out of 853 reviews" "
Rating 8 - Good. 244 out of 853 reviews" "
Rating 6 - Okay. 43 out of 853 reviews" "
Rating 4 - Poor. 10 out of 853 reviews" "
Rating 2 - Terrible. 9 out of 853 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jim, Bloomington

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had musky order on floor 1!
Stayed 1 night in Nov 2024

10/10 Excellent

Adan A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que trabajan en el hotel son muy amables
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdul

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Edison, woodsdie

Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Aug 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 7 nights in Aug 2024

8/10 Good

ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness
Disliked: Amenities
There are very good reasons why nobody visits this country. Worst nightmare
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDYI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stayed 3 nights in May 2024

8/10 Good

James G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024

10/10 Excellent

Mara, North Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and i loved their services. They are unique because you feel at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bethany

I don’t want to review this property
Stayed 1 night in May 2024