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Phoenix Hotel

4.0 star property
Family-friendly hotel with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Hotel

Interior
Indoor pool
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$90
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Spa
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Free WiFi
9.2 out of 10, Wonderful, (15)
The price is AU$57
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
92T, Nguyen Trai street, Ha Giang, Ha Giang, 310000

What's nearby

  • Hà Giang Provincial Museum - 2 min drive - 2.5 km
  • Ha Giang Stadium - 3 min drive - 3.2 km
  • Tay Con Linh - 10 min drive - 8.8 km
  • Waterfall No. 6 - 10 min drive - 8.7 km
  • Co Doi Cau Ma Temple - 11 min drive - 13.0 km

Restaurants

  • ‪Cơm Niêu An Nhiên - ‬2 min drive
  • ‪Blue Sky - ‬3 min drive
  • ‪Quán Cơm Hiền Lương - ‬2 min drive
  • ‪PIZZA HERE by the slices - ‬14 min walk
  • ‪Phở Nghĩa - ‬2 min drive

About this property

Phoenix Hotel

Upscale family-friendly hotel
Take advantage of a poolside bar, a terrace and a garden at Phoenix Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • A children's pool
  • Free self-parking
  • Tour/ticket information, a banquet hall and luggage storage
  • 2 meeting rooms, smoke-free property and ATM/banking services
Room features
All 140 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 49-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Does Phoenix Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Phoenix Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 27 Nov 2024 start from AU$90.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Hotel?

Self-parking is free at this property.

What time is check-in at Phoenix Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel?

Checkout is at noon.

Where is Phoenix Hotel located?

This family-friendly Ha Giang hotel is within 3 mi (5 km) of Hà Giang Provincial Museum and Ha Giang Stadium. Nà Thác Tea House and Waterfall No. 6 are also within 6 miles (10 km).

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lara

Stayed 1 night in Mar 2024

8/10 Good

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Good place for the price!
Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10 Good

Dana Jon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Sook Mann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019

6/10 Okay

Karsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Acceptabelt ophold
Stayed 2 nights in Mar 2024

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

MIN WOO

Stayed 1 night in Mar 2024

10/10 Excellent

Víctor Manuel Ortiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Thuy Dung, Friedrichsdorf

Stayed 1 night in May 2023

6/10 Okay

LEE

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Teruji

Stayed 1 night in May 2020

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel
Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Stayed 4 nights in Jan 2019