Citadines Marina Halong Reviews, Deals & Photos 2024

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Luxury Ha Long hotel in Bai Chay with 4 restaurants

Dates

December 2024

January 2025

Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas

In-room safe, individually decorated, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Pet-friendly

Bar

Breakfast available

Parking included

Gym

includes taxes & fees

24 Nov - 25 Nov

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 27 of 27 rooms

Deluxe Studio, 2 Single Beds

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

31 sq m
Sleeps 3
2 Single Beds

Deluxe Studio

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

31 sq m
Sleeps 3
1 King Bed

Executive Apartment, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

59 sq m
Bay view
Sleeps 7
2 King Beds

Executive Apartment, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

52 sq m
Partial ocean view
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

LCD TV

Hairdryer

24.5 sq m
City view
Sleeps 2
2 Single Beds

Executive Apartment, 1 Bedroom

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

Sleeps 3
2 Double Beds

Deluxe Room, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

49 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Executive Room, 1 King Bed

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

LCD TV

Hairdryer

24.5 sq m
City view
Sleeps 2
1 King Bed

Premier Apartment, Multiple Beds

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

Sleeps 7
4 Single Beds

Premier Apartment, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

84 sq m
Sleeps 7
1 King Bed and 2 Single Beds

Executive Apartment, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

90 sq m
Bay view
Sleeps 9
3 King Beds

Premier Apartment, 2 Bedrooms (King)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

84 sq m
Sleeps 7
2 King Beds

Executive Room

Sleeps 2
1 Queen Bed

Deluxe Two Bedrooms Apartment

Sleeps 4
2 Single Beds and 1 Queen Bed

Deluxe Three Bedrooms Room

Sleeps 6
1 King Bed and 2 Single Beds

Premier Two Bedrooms Room

Sleeps 4
2 Single Beds and 1 King Bed

Executive Two Bedrooms Apartment

Sleeps 4
1 King Bed

Premier Two Bedrooms Apartment

Sleeps 4
1 King Bed and 2 Single Beds

Two Bedroom Premier King

Sleeps 4
1 King Bed

Executive One Bedroom Apartment

Sleeps 2
1 King Bed

Studio Deluxe Twin

Sleeps 2
2 Single Beds

Executive One Bedroom Room

Sleeps 2
1 King Bed

Deluxe Twin Room

Sleeps 2
2 Single Beds

Executive Two Bedrooms Room

Sleeps 4
1 King Bed

Executive King Bed Room

Sleeps 2
1 Queen Bed

Deluxe Studio

Sleeps 2
1 King Bed

Deluxe Two Bedrooms Room

Sleeps 4
1 Queen Bed and 2 Single Beds

Similar properties

Pool

Breakfast included

Spa

Parking included

About the area

Peninsula 3, Marina Halong,, Halong Marine Blvd, Hung Thang Ward, Ha Long, Quang Ninh Province

What's nearby

Ha Long Night Market - 5 min walk - 0.5 km
Sun World Ha Long Park - 5 min drive - 4.7 km
Ha Long International Cruise Port - 7 min drive - 6.2 km
Halong Bay Marina - 12 min drive - 12.2 km
Tuan Chau Beach - 17 min drive - 9.4 km

Getting around

Ga Ha Long Station - 10 min drive
Haiphong (HPH-Cat Bi) - 46 min drive

Restaurants

‪Nhà hàng Thủy Chung - ‬18 min walk
‪Nha Hang Pho Bien - ‬16 min walk
‪Magnolia Restaurant - ‬3 min walk
‪Dung Anh Coffee - Bakery - ‬16 min walk
‪Cua Vàng Hải Sản Nhà Hàng - ‬13 min walk

About this property

Citadines Marina Halong

Luxury hotel near Ha Long Night Market

Located close to Cái Dăm Market and Sun World Ha Long Park, Citadines Marina Halong provides a corner/local shop, a garden and dry cleaning/laundry services. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

You'll also enjoy perks such as:

An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
A 24-hour front desk, a vegetable garden and a banquet hall

Room features

All 580 individually decorated rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.

Other amenities include:

Recycling and LED light bulbs
Designer toiletries, bidets and hairdryers
LCD TVs with cable channels
Wardrobes/cupboards, balconies and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Korean, Malay, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 231,000 for children
4 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Halong Marine Plaza
On The Rocks Rooftop Bar
Sandals Restaurant
Soul Bowl Restaurant
Vaina Patisserie & Coffee

Family friendly

Children's pool
Free children's club
Grocery/convenience store
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

1,808 square feet of conference space
24-hour business centre
4 meeting rooms
Computer station

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
26 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2021
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Living plant wall
Local culture and ecosystem education
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Free bottled water
Limited room service
Meal delivery service

Air conditioning
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Due to renovations, the following facilities will be closed until further notice: On The Rocks Bar (30th floor), Social Lounge, and the outdoor pool.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 500000 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 10 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 850000.0 per day.

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 231000 for children
Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
Pet fee: VND 500000 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 850000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 6:00 AM to 9:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citadines Marina Halong Hotel

Citadines Marina Halong Ha Long

Citadines Marina Halong Hotel Ha Long

Frequently asked questions

Does Citadines Marina Halong have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Citadines Marina Halong?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Citadines Marina Halong on 24 Nov 2024 start from AU$95.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Marina Halong pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 500000 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Citadines Marina Halong?

Self-parking is free at this property.

What time is check-in at Citadines Marina Halong?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Marina Halong?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Citadines Marina Halong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1490000 per vehicle applies.

Where is Citadines Marina Halong located?

Located in Bai Chay, this luxury hotel is within 1 mi (2 km) of Ha Long Night Market and Cái Dăm Market. Sun World Ha Long Park and Ha Long International Cruise Port are also within 6 mi (10 km).

Citadines Marina Halong Reviews

8.8

Excellent

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

catherine

Travelled with family

20 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

It’s a beautiful property with amazing ocean view

Stayed 1 night in Nov 2024

10/10 Excellent

Ha anh

9 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Jonathan, San Ramon

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\ Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

Ralph J

11 May 2024

Liked: Staff & service, amenities, property conditions & facilities

Nice hotel but noisy construction nearby and not many dining options in the hotel

Stayed 3 nights in May 2024

10/10 Excellent

Anh Quoc

Travelled with family

13 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to stay and relax.

Stayed 1 night in Mar 2024

10/10 Excellent

Laxmikant

29 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Travelled with family

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.

Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with family

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Travelled with partner

23 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, it’s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.

10/10 Excellent

CINDY

Travelled with family

19 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL 👍👍👍

Excellent is only the world i can say for this hotel. I give 5 ⭐️ for all & definitely will recommend to all my friends if they visit Halong Bay in future.

Stayed 2 nights in Mar 2023

2/10 Terrible

Samuel

Travelled with family

11 Dec 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Building site - do not book!

We booked 2 nights here for my gf’s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. There’s no mention of this on hotels.com and the photos shown are CGI = there’s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasn’t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they weren’t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !

Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew, Christchurch

28 Oct 2022

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family

11 Aug 2022

Liked: Cleanliness, staff & service, amenities

It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.

Stayed 2 nights in Aug 2022

10/10 Excellent

PARMOD K

13 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Travelled with family

4 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2022

10/10 Excellent

minjeong

16 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

최상의 호텔입니다. 뷰도 좋고 깨끗하고 친절하고 아쉬움이 없는 최고의 호텔이라서 또 가고 싶습니다.

Stayed 1 night in Apr 2024

10/10 Excellent

YAERIN

30 July 2023

Stayed 1 night in Jul 2023

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Citadines Marina Halong

Photo gallery for Citadines Marina Halong

Reviews

Excellent

Popular amenities

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Highlights

View all photos for Deluxe Studio

Deluxe Studio

Highlights

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Premier Apartment, Multiple Beds

Premier Apartment, Multiple Beds

Highlights

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

Highlights

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms

Highlights

View all photos for Premier Apartment, 2 Bedrooms (King)

Premier Apartment, 2 Bedrooms (King)

Highlights

View all photos for Executive Room

Executive Room

View all photos for Deluxe Two Bedrooms Apartment

Deluxe Two Bedrooms Apartment

View all photos for Deluxe Three Bedrooms Room

Deluxe Three Bedrooms Room

View all photos for Premier Two Bedrooms Room

Premier Two Bedrooms Room

View all photos for Executive Two Bedrooms Apartment

Executive Two Bedrooms Apartment

View all photos for Premier Two Bedrooms Apartment

Premier Two Bedrooms Apartment

View all photos for Two Bedroom Premier King

Two Bedroom Premier King

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

View all photos for Studio Deluxe Twin

Studio Deluxe Twin

View all photos for Executive One Bedroom Room

Executive One Bedroom Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Executive Two Bedrooms Room

Executive Two Bedrooms Room

View all photos for Executive King Bed Room

Executive King Bed Room

View all photos for Deluxe Studio

Deluxe Studio

View all photos for Deluxe Two Bedrooms Room

Deluxe Two Bedrooms Room

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About the area

What's nearby

Getting around

Restaurants

About this property