Haena Holidays from AU$2,129

Had two suites during eleven day stay. First suite was awful. Holes in carpet, dirty grout in bathroom, phone off line, room safe didn't have key. First floor unit facing back with noise from freeway and felt unsafe. Fortunately, staff was kind enough to let us change suites after one night. The second suite was night and day better. Everything worked, unit was clean, on the second floor with balcony facing ocean. So 1 star if we had to remain in first suite and 4 star for second suite. Bottom line is YMMV depending upon which suite you get assigned. One complaint is nightly parking fee. But staff were 5 star.

The hotel only has 3 restaurants the restaurants do not have many options and their kids menu isn’t the greatest

Property was great. Very clean with lots to do. The pool, pool bar, staff, location, beach....all wonderful. Lots to do, plenty of food options around. I will say the roosters start crowing every morning between 2-3am and dont stop. Thats not really their fault. Also the laundry facilities were out which was a bummer but everything else was great. There are no elevators, just an FYI

Very homey feel. Clean. Staff was very nice. Only thing is the check in if you come in late. Was confusing with the whole lockbox thing. It was easy to understand once we were got settled in. But if you are coming from far and new to the area their system was confusing. I would definitely stay here again despite the late check in process.

The property and room was much better tha. We expected. The room was very large with a couch that slept both kids easily. The pool was a big hit with a 7 and 9 year old. Ocean was nice to walk down too but not for swimming, not in the winter months at least. Overall it was nicer than I expected. The staff was very friendly. We would stay here again if we make it back to Kauai.